Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joshua Fresquez

Bryan,Texas

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

6
6
years of professional experience

Work History

Sales Associate

Ross Stores
10.2024 - Current
  • Prepared merchandise for sales floor by pricing or tagging.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Barista

Fleur De Lys
10.2022 - 01.2024
  • Sold and served baked goods and miscellaneous food items, increasing company revenue Maintained clean and healthy environment by following proper safety and sanitation regulations Presented and explained drink menu, answering questions to educate customers Operated cash registers and handled cash and card transactions. Maintained an efficient workflow by restocking supplies as needed throughout the day. Cashiering

Barista

Kakawa Chocolate House
01.2023 - 09.2023
  • Cashiering – Customer Service Presented and explained drink menu, answering questions to educate customers. Prepared teas, hot chocolate, and other non-coffee drinks for customers. Replenished supplies to maintain adequate stock levels. Maintained clean and healthy environment by following proper safety and sanitation regulations. Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner.

Editor/Assistant

Desert Gold Digital Media
07.2019 - 01.2020
  • Video Editing - Photography/Videography Social Media Management - Contact Clientele Adobe Lightroom/Premiere/Photoshop Knowledge of Canon/Sony camera Created rough cuts of video content based on client feedback and notes. Maintained an up-to-date knowledge of new technologies related to post-production workflows. Implemented motion graphics into projects as requested by clients. Worked closely with colorists to ensure the look of the project matched the desired aesthetic.

Education

High School Diploma -

Espanola Valley High School
Espanola NM
01.2017

Skills

  • Retail loss prevention
  • Promotional support
  • Upselling
  • Customer service
  • Energetic self-starter
  • Cold calling
  • Friendly and outgoing

Languages

English
Native or Bilingual

Timeline

Sales Associate

Ross Stores
10.2024 - Current

Barista

Kakawa Chocolate House
01.2023 - 09.2023

Barista

Fleur De Lys
10.2022 - 01.2024

Editor/Assistant

Desert Gold Digital Media
07.2019 - 01.2020

High School Diploma -

Espanola Valley High School

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