Joshua Gates
Rocks Trailers
Grove City,Ohio
1
Language
10
years of professional experience
Dedicated Field Service Manager known for strong health and safety compliance and self-motivation. Experienced in managing service operations and coordinating logistics to minimize downtime and enhance customer satisfaction.
Work History
Field Service Manager
7 Years 8 Months- Led field service teams to ensure timely and efficient trailer repairs and maintenance.
- Coordinated logistics for on-site repairs, optimizing resources and minimizing downtime.
- Developed training programs for technicians, improving skill sets and operational efficiency.
- Developed training programs for technicians, improving skill sets and operational efficiency.
- Managed inventory for parts and tools, ensuring availability for seamless operations.
- Fostered relationships with clients, addressing concerns promptly to maintain service excellence.
- Oversaw compliance with safety regulations, promoting a culture of safety within the team.
- Led team of up to [Number] service technicians in field activities.
- Established strong relationships with clients, fostering long-term loyalty and repeat business.
- Installed and provided technical support for equipment.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Installed and maintained electrical systems in compliance with safety standards and regulations.
- Diagnosed and repaired electrical malfunctions using advanced troubleshooting techniques.
- Installed electrical conduit and wiring for power, controls, and lighting.
- Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
- Tested wiring and other system parts for electrical flow and function.
- Led quality control efforts, ensuring repairs met industry standards and customer expectations.
- Developed strong relationships with parts suppliers, ensuring quick delivery times and competitive pricing for required materials.
- Developed checklists for equipment inspections to standardize maintenance practices across the facility.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Revamped workshop organization, leading to more efficient workflow and easier access to tools.
- Performed preventive maintenance and repairs on various types of equipment.
- Safely and effectively handled wide range of cleaning products and solutions.
Landscape Technician
2 Years 7 Months- Executed plant installations and landscape designs according to project specifications.
- Assisted in maintaining high-quality turf through proper mowing, fertilization, and irrigation techniques.
- Collaborated with team members to enhance landscape aesthetics and functionality for clients.
- Operated and maintained landscape equipment to ensure efficient and safe operations.
- Managed inventory of tools, equipment, and supplies effectively to ensure availability and minimize downtime on job sites.
- Performed regular maintenance tasks, such as mowing, edging, trimming, and pruning to enhance property aesthetics.
- Installed various hardscape elements like retaining walls, patios, walkways, and fences for improved functionality and curb appeal.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Cut trees and shrubs to shape and maintain the landscape.
Education
GED
Skills
Health and safety compliance
Field operations
Safety compliance
Managing service operations
Scheduling jobs
Electrical troubleshooting
Positive mindset
Parts replacement
Hand and power tools
Tool management
Operational efficiency
Self Self-motivation
Equipment maintenance
Problem-solving
Reliability
Self Self-motivation
Teamwork
Positive attitude
Technical troubleshooting
Preventive maintenance
Languages
English
Full Professional
Timeline
Field Service Manager
Rocks Trailers
05.2018 - 01.2026Read More
Landscape Technician
Dynamic Lawn and Lanscapes
03.2016 - 10.2018Read More
Grove City High School
GED
Read More