Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Gordon

Weatherford

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

6
6
years of professional experience

Work History

Cashier

Caulkins Conoco
05.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Department Manager

United Supermarkets
06.2022 - 11.2022
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Cryogenic Equipment Operator

Military
06.2019 - 04.2022
  • Provided timely feedback to colleagues and supervisors on process performance, enabling swift identification of areas for potential improvements.
  • Provided technical support during emergency situations, effectively resolving issues while minimizing impact on production activities.
  • Conducted training sessions for new operators, sharing best practices to ensure a skilled workforce capable of handling complex tasks efficiently.
  • Ensured safety of personnel and equipment with thorough knowledge of operational procedures and adherence to safety protocols.

Education

Bachelor of Interdisciplinary Studies - Graphic Design, Marketing, Computer Science

Southwestern Oklahoma State University
Weatherford, OK
05-2026

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Time management skills
  • Team collaboration
  • Professionalism and courtesy
  • Issue resolution
  • Staff training
  • Attention to detail
  • Decision making aptitude

Timeline

Cashier

Caulkins Conoco
05.2023 - Current

Department Manager

United Supermarkets
06.2022 - 11.2022

Cryogenic Equipment Operator

Military
06.2019 - 04.2022

Bachelor of Interdisciplinary Studies - Graphic Design, Marketing, Computer Science

Southwestern Oklahoma State University

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Joshua Gordon