Joshua Grant
Concord,NC
Summary
Dynamic and dedicated professional with extensive experience in customer service at Harris Teeter. Proven ability to handle cash transactions accurately while fostering strong customer relationships. Recognized for exceptional time management and a strong work ethic, consistently enhancing the shopping experience and ensuring compliance with financial procedures.
Overview
2
2
years of professional experience
Work History
Cashier
Harris Teeter
09.2024 - 08.2025
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Handled cash and electronic payments, ensuring compliance with financial procedures.
- Collaborated with team members to optimize workflow during peak hours.
- Adapted quickly to new technologies and operating procedures in fast-paced environment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Cashier
McDonald's Restaurant
05.2023 - 04.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Prepared food items according to health and safety standards to minimize risks.
- Accurately handled cash register transactions while providing excellent customer service.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Prepared food orders accurately and efficiently, adhering to strict quality control standards.
- Provided beverage cups and condiments to increase customer convenience
- Completed order entries and verified correctness with customers to reduce post-order errors.
- Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
Pool Attendant
Trident Aquatics
05.2023 - 09.2023
- Monitored pool area to ensure safety and compliance with health regulations.
- Assisted guests with poolside amenities and provided excellent customer service.
- Maintained cleanliness of pool facilities, including restrooms and surrounding areas.
- Conducted routine water quality tests and reported discrepancies promptly.
- Educated patrons on safety rules and proper pool usage to promote a safe environment.
- Participated in regular training sessions to improve knowledge of safety protocols and emergency procedures.
- Moved umbrellas and lounge chairs at request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
- Enhanced pool safety by enforcing pool rules and regulations diligently.
- Conducted regular water quality checks to maintain optimal conditions for swimmers.
- Improved pool area's cleanliness and hygiene by executing regular cleaning schedules.
Education
High School Diploma - College Prep
Cox Mills High School
Concord, NC05.2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Customer service excellence
- Money handling
- Cash register operation
Timeline
Cashier
Harris Teeter
09.2024 - 08.2025
Cashier
McDonald's Restaurant
05.2023 - 04.2024
Pool Attendant
Trident Aquatics
05.2023 - 09.2023
High School Diploma - College Prep
Cox Mills High School
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