Joshua Haber
Schenectady
Summary
Smart Appliance Sales Associate with knowledge in various brands and products. Highly trained employee known for promoting store incentives and delivering exemplary customer service.
Enthusiastic professional with many years of diverse retail sales experience and many years in appliance sales. Savvy sales professional with engaging and persuasive personality showing genuine concern for customer needs. Quick learner driven to fully understand products and present compelling case for purchase.
Overview
18
18
years of professional experience
1995
1995
years of post-secondary education
Work History
Appliance Sales Specialist
Lowes Home Improvment
Glenville
11.2013 - 09.2025
- Assisted customers in selecting suitable appliances for their needs.
- Provided detailed product information and demonstrations to enhance customer understanding.
- Collaborated with team members to maintain organized and visually appealing displays.
- Addressed customer inquiries and resolved issues to promote satisfaction and loyalty.
- Utilized point-of-sale systems for processing transactions efficiently and accurately.
- Educated customers on appliance features, benefits, and energy efficiency ratings.
- Participated in training sessions to stay updated on new products and sales techniques.
- Detailed latest promotions, sales incentives, and rebates to share with customers, helping clients save on purchases.
- Processed sales, warranties and service agreements quickly and efficiently to respect customer's time and to expedite sales associate's availability to next customer.
- Encouraged purchase of warranty programs when buying appliances, helping boost overall sales.
- Attended product training offered by appliance vendors to stay updated on features and benefits of appliances being marketed.
- Exceeded assigned goals for customer experience, service, revenue and productivity through upselling and cross-selling methods.
- Maintained knowledge of products to educate customers on available appliance options and model variations.
- Participated in team meetings to discuss strategies for increasing sales volume.
- Conducted regular inventory checks to ensure adequate stock levels were maintained at all times.
- Mastered specifications and operation of appliances to be sold and used knowledge to support sales recommendations and answer customer questions.
- Resolved customer complaints regarding product performance or service issues.
- Recommended, selected and located merchandise based on customer desires.
Sales Associate
Sears
Colonia
04.2007 - 10.2013
- Assisted customers in product selection and inquiries.
- Maintained organized displays and stocked merchandise effectively.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer complaints and provided solutions promptly.
- Trained new associates on store policies and procedures.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained up-to-date knowledge of store merchandise and policies.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Used technology resources to assist customers in locating and selecting items.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
- Attended weekly team meetings to review performance goals and objectives.
- Tracked sales performance metrics to identify trends in market place.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
Sales Strategy: Using AI And Automation To Sell Mo
Linkedin Learning
09.2025 - 09.2025
Introduction To Artificial Intelligence
Linkedin Learning
09.2025 - 09.2025
Career Essentials in Generative AI By Microsoft
Linkedin Learning
09.2025 - 09.2025
Certificate Of Completion - Ethics in The Age of Generative Al
Linkedin Learning
09.2025 - 09.2025
Certificate Of Completion - Developing Your Emotional Intelligence
Linkedin Learning
09.2025 - 09.2025
Certificate Of Completion - Increase Sales With ChatGP
Linkedin Learning
09.2025 - 09.2025
Certificate Of Completion - What Is Generative AI
Linkedin Learning
08.2025 - 08.2025
General Educational Development Certificate
Schenectady, NYSkills
- Sales strategy
- Artificial intelligence
- Generative AI
- Emotional intelligence
- Customer relationship management
- Upselling techniques
- Product demonstration
- Problem solving
- Accessories pairing
- Consultative sales
- Loyalty program promotion
- Cross-selling
- Sales assistance
- Customer needs assessment
- Display maintenance
- Goal oriented
- Inventory oversight
- Sales order management
- Competitor analysis
- Deal closing
- Product knowledge expertise
- Product lines
- Sales training
- Point of sale systems
- Bargaining Strategies
- Inventory management
- Product knowledge
Affiliations
When I'm not working, I'm all about finding a good mix of things I love to do. One of my favorite projects every year is building a haunted house in my backyard to raise money for a local charity. It’s a blast because it lets me get creative, bring people together, and support a good cause. I'm also really into collecting physical media—I love having movies, music, and books in their original formats. And when it's time to just relax and clear my head, I'll usually be outside either fishing or biking to enjoy a bit of nature.
References
- Jarrod Nankivell: Senoir Manager Cloud Services 518-894-7546
- Jordan Kalinkowski: Sales Manager 518-866-5046
- Javier Vargas: Employee Retirement System Examiner 518-928-7925
Timeline
Sales Strategy: Using AI And Automation To Sell Mo
Linkedin Learning
09.2025 - 09.2025
Introduction To Artificial Intelligence
Linkedin Learning
09.2025 - 09.2025
Career Essentials in Generative AI By Microsoft
Linkedin Learning
09.2025 - 09.2025
Certificate Of Completion - Ethics in The Age of Generative Al
Linkedin Learning
09.2025 - 09.2025
Certificate Of Completion - Developing Your Emotional Intelligence
Linkedin Learning
09.2025 - 09.2025
Certificate Of Completion - Increase Sales With ChatGP
Linkedin Learning
09.2025 - 09.2025
Certificate Of Completion - What Is Generative AI
Linkedin Learning
08.2025 - 08.2025
Appliance Sales Specialist
Lowes Home Improvment
11.2013 - 09.2025
Sales Associate
Sears
04.2007 - 10.2013
General Educational Development Certificate
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