Joshua Handy
Millers Creek,NC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Mariner Finance
04.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Process personal loans
- Notarize documents for liens
Customer Service Representative
Lowes Home Improvment
06.2016 - 04.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
28 Degree Room
Tyson Foods
08.2015 - 06.2016
- Rotate stock
- Pull orders to be shipped out
- Keep track inventory
Produce Clerk
Lowes Foods
06.2011 - 08.2015
- Checked for outdated and overripe grocery items and removed from inventory.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
Education
High School Diploma -
North Wilkes High School
Hays, NC06.2013
Skills
- Cash handling
- Task Delegation
- Operations Management
- Cost Reduction
- Optional product
Notary Public
Notary Public
Timeline
Assistant Manager
Mariner Finance
04.2022 - Current
Customer Service Representative
Lowes Home Improvment
06.2016 - 04.2022
28 Degree Room
Tyson Foods
08.2015 - 06.2016
Produce Clerk
Lowes Foods
06.2011 - 08.2015
High School Diploma -
North Wilkes High School
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