Joshua Henry

Cleaning merchandise and cleaning the aisles of the store making sure the merchandise is clean and up to par for customers as they walk in.

Greeting customers and assisting with their needs in an effective timely manner. Keeping the customers happy and giving them that enthusiasm to enjoy life.

• Provided extraordinary customer service to clients.
• Provided attentive customer service, addressing guest concerns promptly and professionally.
• Met customer service objectives by providing superior customer service to Language-speaking customers.
• Displayed exceptional customer service and communication skills.

• Operated with safety and skill to avoid accidents and delays.
• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.

• Resolved customer problems and complaints.
• Skillfully navigated multiple software programs simultaneously while completing data entry tasks, improving time management abilities.
• Contributed to team efforts by completing additional projects as needed, ensuring seamless office functionality.
• Consistently maintained a professional and welcoming environment, fostering positive first impressions for visitors.
• Enhanced customer satisfaction by efficiently managing the front desk operations and providing exceptional service.
• Expedited problem resolution by diligently addressing client inquiries or concerns upon initial contact.