Joshua Hester
Callahan,FL
Summary
Driven by a relentless pursuit of personal and professional growth, committed to continuously enhancing skills, training, and education. Unwavering dedication stems from a desire to improve oneself and strengthen loyalty and dedication to employer. Eager to explore new horizons, unleash full potential, and embrace opportunities provided by employer.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Team lead
Unipart Logistics
06.2018 - 11.2024
- Company Overview: (VOLVO)
- Lead a team of 12 to meet daily number counts and time deadlines
- Scheduled pickups and delivery's
- Certified forklift, cherry pickers, and high lift reach trucks
- Managed fed ex department
- Maintained all timecards for employees ensuring accurate time for work and breaks
- Reduced all claims by 50% in the past 7 months by implementing new processes and procedures
- Lead the Jacksonville outbound team to be the number 1 in Unipart for 12 months straight in North America
- A member of the safety team for 4 years
- Worked with Volvo to ensure excellent customer service
- (VOLVO)
Warehouse Manager and Supervisor
Faze 2 LTD.
01.2015 - 05.2018
- Provided and maintained great relationships with customer and employees
- Booked freight with brokers from the DAT load board
- Maintained track of appointment for both deliveries and pickups
- Drove the yard truck to move semi-trailers daily
- Unloaded and loaded trucks with forklift daily
W&I Supervisor
Southeastern Freight lines
04.2011 - 04.2014
- Manage and run a crew of over 50 employees
- Monitor client accounts catching any lost revenue
- Maintain strong relationships with employees and customers
- Promote excellent customer service
Crew Leader - Granger
Southeastern Freight lines
06.2003 - 04.2011
- Managed a team of five freight handlers, responsible for all facets of supervision including but not limited to time keeping, production goals and quality assurance
Freight Handler
South Eastern Freight lines
04.2003 - 04.2011
- Exemplify superior customer service by ensuring each interaction with customers provides excellent service and a positive reflection of our company’s reputation
- Maintain strong relationships with both co-workers and company leaders in the interest of providing a strong and successful team driven environment
- Strive to exceed all job related goals in efforts of generating an increase in company revenue
- Collaborate with management and provide feedback at each opportunity to encourage process improvement as well as company and personal growth
Service Specialist
Blue Cross & Blue Shield of Florida
01.1997 - 01.2003
- Serviced customer accounts via inbound and outbound call system
- Consistently exceeded quality and compliance goals
- Elected for multiple awards, and leadership training roles
Education
High School -
West Nassau High School
Callahan, FL01.2001
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance improvement
- Quality control
- Workplace safety
- Process improvement
- Production monitoring
- Employee evaluation
- Trend tracking
Accomplishments
- Supervised 12 employees for 6 years with Unipart Logistics
- Excellent knowledge of auto part transport and receiving
- Maintained #1 in claims for 12 months for Unipart
- Excellent employee/customer engagement
- Twenty years of logistics and warehouse leadership
- Eleven years of continuous, dedicated service with previous employer.
- Cross–trained in multiple company departments and projects including IB/OB Dispatch, IB/OB Freight Handling, Outbound Supervisor
- Lead client account projects including Granger & Home Depot.
- Received the 2010 Employee of the year award for my region.
- W&I Leader for 2010 in addition to maintaining all W&I goals since applicable to my position.
- Maintained bills per hour and bills per exception goals since applicable to my position.
- Supported and participated in load average process improvement team for three years running.
Goals/Objectives
It is my goal to continually improve my skills, my training and my education in the interest of both personal self-improvement and improving my commitment to my company. I want to progress forward and explore all that I am capable of offering as well as all that my company is capable of offering me.
Certification
- CPR/AED Certification
- First Aid Certification
- Forklift Certification
Timeline
Team lead
Unipart Logistics
06.2018 - 11.2024
Warehouse Manager and Supervisor
Faze 2 LTD.
01.2015 - 05.2018
W&I Supervisor
Southeastern Freight lines
04.2011 - 04.2014
Crew Leader - Granger
Southeastern Freight lines
06.2003 - 04.2011
Freight Handler
South Eastern Freight lines
04.2003 - 04.2011
Service Specialist
Blue Cross & Blue Shield of Florida
01.1997 - 01.2003
- CPR/AED Certification
- First Aid Certification
- Forklift Certification
High School -
West Nassau High School
Similar Profiles
Rodrigue KragbaRodrigue Kragba
Warehouse Supervisor at Unipart LogisticsWarehouse Supervisor at Unipart Logistics
SHAIK SHAHEEN SULTANASHAIK SHAHEEN SULTANA
Technician at Unipart LogisticsTechnician at Unipart Logistics
Devika ShettyDevika Shetty
Project Manager Officer at Unipart LogisticsProject Manager Officer at Unipart Logistics