Joshua Hickey
Chesapeake,VA
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Amazon, Comfort Solutions HVAC, and Chi Cho's Pizza. Highly motivated professional poised for impactful contribution. Demonstrates strong skills in communication, problem solving, and mechanical aptitude. Effective collaborator with results-driven approach, adaptable to evolving demands. Known for reliability and teamwork, ensuring successful project outcomes.
Overview
6
6
years of professional experience
Work History
Package Delivery Driver
Amazon
11.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
- Maintained a clean driving record while navigating various routes for efficient deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Lifted, lowered, and carried packages typically weighing [Number] pounds throughout regular course of delivery.
- Contributed to team success by effectively communicating with dispatchers, managers, and coworkers to address issues or concerns.
- Provided excellent customer service while resolving any issues encountered during the delivery process quickly and efficiently.
- Reduced delivery time by planning optimal routes using GPS technology and local knowledge.
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
HVAC Technician
Comfort Solutions HVAC
10.2022 - 10.2023
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Repaired and replaced motors, bearings and belts.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Filled out detailed work orders for each job completed.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
COOK
Chi Cho's Pizza
11.2018 - 11.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
Education
High School Diploma -
Hickory High School
Chesapeake, VA06.2020
Skills
Customer Service
GPS Navigation
Mechanical Aptitude
Punctuality
Focused on safety
Equipment Installation
Dedicated Team Player
Quality-focused
Repairs and troubleshooting
Decision-Making
Heavy Lifting
Analytical Thinking
Flexible and Adaptable
Timeline
Package Delivery Driver
Amazon
11.2023 - Current
HVAC Technician
Comfort Solutions HVAC
10.2022 - 10.2023
COOK
Chi Cho's Pizza
11.2018 - 11.2022
High School Diploma -
Hickory High School