Joshua Holmes
Columbia,MD
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Chick-fil-A
09.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Onboarded new employees with training and new hire documentation.
Student Physical Therapist Assistant
Kaiser Permanente
01.2024 - 01.2024
- Maintained a high level of professionalism, ethical behavior, and confidentiality in all interactions with patients, families, staff members, and outside healthcare providers.
- Facilitated smooth transitions between therapy sessions by preparing equipment and treatment areas in a timely manner.
- Increased patient satisfaction by providing compassionate care and support throughout the rehabilitation process.
- Enhanced facility efficiency by maintaining accurate documentation and timely communication with supervising physical therapists.
- Demonstrated proficiency in various therapeutic modalities, including manual therapy techniques, ultrasound, electrical stimulation, and heat/cold therapy application.
Education
Associate of Science - Physical Therapy Assistance
Howard Community College
Columbia, MD05.2024
High School Diploma -
Oakdale High School
Ijamsville, MD06.2021
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Staff Management
Certification
CPR certification, 10/23
Volunteer Experience
Josh’s Jammies LLC, 2015, Present, Founder. Collect and donate children's pajamas to five local hospitals/organizations locally. Team up with local fire houses, businesses and organizations.
Timeline
Student Physical Therapist Assistant
Kaiser Permanente
01.2024 - 01.2024
Manager
Chick-fil-A
09.2019 - Current
Associate of Science - Physical Therapy Assistance
Howard Community College
High School Diploma -
Oakdale High School