Joshua Irby
Huntington Beach,CA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
3
3
years of professional experience
Work History
Head Bartender
Misty's Steakhouse And Brewery - Downtown
09.2022 - 05.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
Server
Ouzo and Feta
07.2022 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Maker
The Beach Hut Deli
06.2021 - 08.2022
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
Supervisor- Volunteer
The Boys and Girls Club of America
11.2021 - 12.2021
- Acted as a supervisor for a group of roughly sixty to one hundred middle school students a day for a total of twenty volunteer hours. This included leading the students through exercises focused on STEM work and working with other supervisors during collaborative projects
Education
Bachelor of Science - Mathematics
University of Nebraska - Lincoln
Lincoln, NE05.2024
Skills
- Staff Training and Supervision
- Alcohol Safety Knowledge
- Cash handling expertise
- Attentive service
- POS System proficiency
- American Sign Language proficiency
- Sales and Upselling Techniques
- Food Service
- Complex Problem-Solving
- Wine and liquor knowledge
Languages
American Sign Language
Native or Bilingual
Timeline
Head Bartender
Misty's Steakhouse And Brewery - Downtown
09.2022 - 05.2024
Server
Ouzo and Feta
07.2022 - 08.2022
Supervisor- Volunteer
The Boys and Girls Club of America
11.2021 - 12.2021
Maker
The Beach Hut Deli
06.2021 - 08.2022
Bachelor of Science - Mathematics
University of Nebraska - Lincoln
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