Joshua Klenner
Sales Executive/General Manager
Gainesville,FL
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
12
12
years of professional experience
13
13
years of post-secondary education
3
3
Languages
Work History
Owner
Uptown Beauty Bar Llc
Gainesville, United States
08.2020 - Current
- Performed statistical analyses to gather data for operational and forecast team needs.
- Managed day-to-day business operations.
- Trained and developed team members to build human capital.
- Introduced new methods, practices and systems to reduce turnaround time.
Owner
Hot Trendz LLC
Gainesville, FL
08.2020 - Current
- Performed statistical analyses to gather data for operational and forecast team needs.
- Managed day-to-day business operations.
- Trained and developed team members to build human capital.
- Introduced new methods, practices and systems to reduce turnaround time.
Sales Professional
Sleep Number
Tysons Corner, Virginia
09.2018 - 08.2020
- Recruited and hired top-level talent to add value and expertise to sales department.
- Interpreted sales and pricing policies to departmental personnel and customers.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
Sales Manager
Straight Ahead Beauty
Woodbridge, VA
01.2014 - 08.2018
- Recruited and hired top-level talent to add value and expertise to sales department.
- Interpreted sales and pricing policies to departmental personnel and customers.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
Team Manager
Fast Trak Inc
Vienna, VA
09.2012 - 01.2014
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Monitored incoming calls and provided feedback to 6 associates to improve quality of service.
- Developed and delivered new hire transition training and quality assurance programs, increasing new-hire retention 25%.
Education
GED -
Gar-Field High School
Woodbridge, VA 09.2009 - 05.2022
Skills
Strategic planning
Partnership development
Project Management
Business launch
Business Development
Coaching and mentoring
Marketing
Profit and Loss
Relationship building
Negotiation
Verbal and written communication
Business planning
Budget development
Client Service
Human Resource Management
Budgeting
Business administration
Staff Management
Contract Management
Financial Management
Operations management
Timeline
Owner
Uptown Beauty Bar Llc
08.2020 - Current
Owner
Hot Trendz LLC
08.2020 - Current
Sales Professional
Sleep Number
09.2018 - 08.2020
Sales Manager
Straight Ahead Beauty
01.2014 - 08.2018
Team Manager
Fast Trak Inc
09.2012 - 01.2014
GED -
Gar-Field High School
09.2009 - 05.2022