Joshua Leach
Beaufort,NC
Summary
Store Merchandising Manager at Dollar Tree with proven expertise in cash handling and customer relations. Successfully drove operational excellence by defining clear objectives and fostering team collaboration, resulting in enhanced employee retention and customer satisfaction. Skilled in multitasking and time management, ensuring efficient store operations while maintaining a positive shopping environment.
Overview
2
2
years of professional experience
Work History
Store Merchandising Manager
Dollar Tree
07.2023 - Current
- In charge of opening and closing store during store hours.
- Manage and assist employees and customers while stocking and running a register throughout the day while maintaining a disciplined timeframe to avoid time waste.
- Maintaining the count of the store safe multiple times a day.
- Assisting customers with specific questions and or complaints.
- Defined clear targets and objectives and communicated to other team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cleaning of bathrooms and entirety of the store itself.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Skills
- Basic math
- Complex Problem-solving
- Customer relations
- Clear communication
- Cash handling and management
- Time management skills
- Sales transactions
- Multitasking and organization
- Customer service
- Credit and cash transactions
- Cash register operation
- POS system operations
- Returns processing
- Drawer balancing
- Product restocking
Timeline
Store Merchandising Manager
Dollar Tree
07.2023 - Current
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