Joshua Ledesma
Honolulu
Summary
Dynamic Valet Parking Supervisor skilled in task delegation and policy enforcement. Proven ability to train and mentor staff, enhancing service quality and operational efficiency. Committed to maintaining a safe work environment and delivering exceptional guest experiences.
Overview
2027
2027
years of professional experience
Work History
Valet Parking Supervisor
Impark Parking
Minneapolis, MN
08.2023 - 07.2026
- Oversaw daily operations, ensuring efficient valet service and customer satisfaction.
- Trained and mentored new valet staff on best practices and safety protocols.
- Resolved customer complaints promptly, maintaining high standards of service quality.
- Maintained a safe and secure work environment by enforcing strict safety protocols and regularly inspecting equipment.
- Served as the primary point of contact for all valet-related inquiries from guests, management, or other stakeholders, ensuring accurate information was provided proactively.
- Helped guests unload and load luggage.
- Drove varied vehicles, including luxury and sports models, safely and legally.
Valet Captain
Parking Managment
Orlando, FL
01.2020 - 01.2023
- Supervised valet operations, ensuring efficient vehicle retrieval and parking procedures.
- Trained and mentored valet staff, enhancing team performance and service quality.
- Implemented streamlined workflows, reducing wait times for guests during peak hours.
- Coordinated vehicle parking logistics with hotel management to optimize space usage.
- Analyzed operational data to identify trends, recommending improvements for efficiency gains.
- Helped guests unload and load luggage.
- Escorted drivers to vehicles and helped load or carry large items.
- Delivered above and beyond service to VIP guests at property.
Carpenter & Painter
Ledesma Innovations
Kissimmee, FL
- Constructed frameworks and structures using various materials including wood, metal, and composites.
- Operated power tools and hand tools to complete carpentry tasks efficiently.
- Collaborated with team members to ensure adherence to safety protocols on job sites.
- Interpreted blueprints and technical drawings to execute accurate measurements and cuts.
- Maintained tools and equipment to ensure optimal performance and longevity on projects.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Read and interpreted blueprints to follow specifications of projects.
- Followed established job site safety regulations and maintained safe and clean work area.
Education
High School Diploma -
Cypress Creek High School
Orlando, FL05.2017
Associate of Science -
Seminole State College of Florida
Sanford, FLSkills
- Staff training and development
- Incident reporting
- Policy enforcement
- Task delegation
- Problem-solving
- Attention to detail
- Worksite safety
- Hand and power tools
- Measuring and cutting
Languages
Spanish
Full Professional
Timeline
Valet Parking Supervisor
Impark Parking
08.2023 - 07.2026
Valet Captain
Parking Managment
01.2020 - 01.2023
Carpenter & Painter
Ledesma Innovations
Associate of Science -
Seminole State College of Florida
High School Diploma -
Cypress Creek High School