Joshua Lyke
Boca Raton,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dependable with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in sales marketing, equipment operations, and food handling/service. Goes above and beyond to serve guests and promote loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Member
Chipotle
Boca Raton, FL
11.2023 - Current
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Customer Service Specialist
Youfit Health Club
Boca Raton, FL
05.2018 - 05.2023
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Delivery Assistant
Top Notch Delivery Service
Delray Beach, FL
10.2016 - 10.2017
- Assisted with loading and unloading product from trucks.
- Verified the contents of inventory loads against shipping papers.
- Provided courteous customer service to customers when delivering goods.
- Delivered packages to customers in a timely manner according to established schedules.
Education
High School Diploma -
Spanish River Community High School
Boca Raton, FL04-2010
Skills
- Health Code Compliance
- Food Preparation
- Customer Engagement
- Clear Communication
- Product Promotion
- Positive Company Representation
- Time Management
- Quality Control Checks
- Cash Handling
- Company Standards
- Safety Awareness
- Equipment Maintenance
Certification
- Servsafe Certified
Timeline
Crew Member
Chipotle
11.2023 - Current
Customer Service Specialist
Youfit Health Club
05.2018 - 05.2023
Delivery Assistant
Top Notch Delivery Service
10.2016 - 10.2017
High School Diploma -
Spanish River Community High School