Joshua Mack
Highland Park,Illinois
Summary
As a senior in college, I bring a versatile skill set encompassing rule enforcement, regulatory compliance, staff training, sales promotion, and performance monitoring. With a background as a Bar Manager, I excel in developing and managing budgets, implementing sales strategies, and addressing operational challenges while leading a dynamic team. My experience as a Basketball Operations Intern further hones my organizational and multitasking abilities, evident in tasks such as practice setup, player development support, and game-day logistics. Seeking opportunities to leverage these skills and experiences for success in a dynamic professional environment.
Overview
2
2
years of professional experience
Work History
Bar Manager
The Red Lion
09.2021 - Current
- Develop and manage budgets for the bar, controlling costs and maximizing revenue.
- Track sales, expenses, and profits, and prepare financial reports for management.
- Implement strategies to increase sales and improve overall financial performance.
- Address and resolve operational challenges and conflicts as they arise.
- Implement solutions to improve efficiency, customer satisfaction, and overall performance.
- Supervise and lead a team of bartenders, servers, and support staff.
- Train new employees on bar procedures, customer service, and safety protocols.
- Schedule shifts, manage staffing levels, and address performance issues.
Basketball Operations Intern
Chicago Sky
05.2023 - 08.2023
- Set up and monitor daily basketball practices, ensuring optimal court conditions.
- Support coaches and player development with drills and rebounding activities.
- Manage Gatorade product inventory for practice areas and training rooms.
- Organize off-court storage, including equipment checks and stocking.
- Handle team-related errands and ensure proper parking for player cars on game days.
- Assist visiting teams with pre-game needs and bench activities during home games.
- Maintain Wintrust Arena equipment storage, overseeing seasonal transitions and upkeep.
Education
Master of Science - Recreation, Sport, And Tourism
University of Illinois At Urbana-Champaign
Champaign, IL05.2024
Skills
- Rule Enforcement
- Regulatory Compliance
- Staff Training
- Sales Promotion
- Performance Monitoring
- Interpersonal Communication
- Facility Management
- Organizational Skills
- Multitasking Abilities
Timeline
Basketball Operations Intern
Chicago Sky
05.2023 - 08.2023
Bar Manager
The Red Lion
09.2021 - Current
Master of Science - Recreation, Sport, And Tourism
University of Illinois At Urbana-Champaign
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