Joshua Mayfield
Gloster,LA
Summary
Dynamic sales professional with a strong focus on enhancing customer experiences and driving team success. Proven ability to implement innovative sales techniques and streamline processes to improve satisfaction and increase revenue.
Overview
21
21
years of professional experience
Work History
Sales Associate
Holmes Honda Bossier
Bossier City, LA
03.2026 - Current
- Assisted customers in selecting vehicles that matched their needs and preferences.
- Provided exceptional customer service to enhance overall shopping experience.
- Demonstrated product knowledge to effectively address customer inquiries and concerns.
- Supported sales team by maintaining an organized display of vehicles on the showroom floor.
New Car Sales Manager
Marketplace Chevrolet
Stonewall, LA
11.2024 - 03.2026
- Managed daily operations of new car sales department, ensuring optimal customer satisfaction.
- Trained and developed sales team to enhance product knowledge and sales techniques.
- Implemented effective inventory management strategies to streamline vehicle availability.
- Analyzed market trends to adjust pricing strategies and improve competitive positioning.
- Collaborated with finance department to facilitate seamless financing options for customers.
- Improved overall customer buying experience to safeguard dealership revenue.
New Car Sales Manager
Holmes Honda Bossier
Bossier City, LA
02.2024 - 11.2024
- Monitored performance metrics to identify areas for improvement within the sales team.
- Introduced innovative sales techniques, resulting in higher close rates and improved customer satisfaction scores.
- Improved sales team efficiency by monitoring key performance indicators and providing actionable insights.
- Encouraged a high-performance culture among the sales team by setting ambitious targets and rewarding top performers.
Sales/Business Finance Manager
Holmes Honda Shreveport
Shreveport, LA
05.2018 - 02.2024
- Analyzed customer credit reports to determine financing eligibility and risk management.
- Collaborated with sales team to provide financial solutions that meet customer needs.
- Managed loan approvals and coordinated with financial institutions for seamless transactions.
- Streamlined financing processes, reducing transaction times and increasing customer satisfaction.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
Shreveport Police Officer/Homicide Investigator
Shreveport Police Department
Shreveport, LA
08.2005 - 05.2018
- Enforced laws and regulations to maintain public safety and order.
- Conducted investigations, gathering evidence and interviewing witnesses to resolve cases.
- Mentored junior officers, providing guidance on best practices in law enforcement techniques.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Education
Airline High School
Bossier City, LASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Goal oriented
- Relationship building
Accomplishments
Led Holmes Honda Bossier to its first ever Presidents Award in 2024, as their new car Manager. I transitioned to Marketplace Chevrolet as New Car Manager and increased New car sales by 33%, leading them to their largest new car YTD sales ever in 2025.
Timeline
Sales Associate
Holmes Honda Bossier
03.2026 - Current
New Car Sales Manager
Marketplace Chevrolet
11.2024 - 03.2026
New Car Sales Manager
Holmes Honda Bossier
02.2024 - 11.2024
Sales/Business Finance Manager
Holmes Honda Shreveport
05.2018 - 02.2024
Shreveport Police Officer/Homicide Investigator
Shreveport Police Department
08.2005 - 05.2018
Airline High School