Joshua Meza
Wilmington,CA
Summary
Results-driven professional with over 16 years in sales and customer service. Expertise in cultivating strong client relationships and executing successful sales strategies. Committed to enhancing customer satisfaction and driving revenue growth.
Overview
2
2
Languages
26
26
years of professional experience
Work History
Outside Sales Representative
MC Automotive & Industrial Coatings, Inc
Compton, CA
07.2010 - Current
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Established new accounts through cold calling and personal visits to potential customers.
- Developed and maintained relationships with key clients to increase sales opportunities.
Inside Sales Representative
Meza Body Shop Supplies
Wilmington, CA
07.2000 - 06.2009
- Take care of over the counter sales and phone sales
- Conducted regular follow-ups with clients to address concerns and promote additional products or services.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Managed friendly and professional customer interactions.
- Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Banning High School
Wilmington, CA07.2001
Skills
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Outside Sales Representative
MC Automotive & Industrial Coatings, Inc
07.2010 - Current
Inside Sales Representative
Meza Body Shop Supplies
07.2000 - 06.2009
High School Diploma -
Banning High School