Joshua Miley

• Assisted customers with account inquiries, service requests, and daily banking needs
• Identified customer needs and referred appropriate banking products and services
• Processed routine deposits, withdrawals, and payments with accuracy and professionalism
• Balanced cash drawer and verified transactions against branch records

• Greeted customers and provided prompt, courteous service throughout checkout experience
• Processed cash, card, check, and coupon transactions accurately at point of sale
• Bagged groceries carefully to protect merchandise and improve customer convenience
• Resolved basic register issues while maintaining smooth checkout flow and accuracy

• Diagnosed HVAC system failures and resolved mechanical, electrical, and refrigeration issues.
• Performed preventive maintenance on furnaces, air conditioners, and ventilation equipment.
• Installed replacement components, wiring, and control systems for heating and cooling units.
• Tested refrigerant levels, airflow, and thermostat performance to ensure proper operation.
• Interpreted service orders and documented repairs accurately for customer records.

• Prospecting new clients through referrals, networking, and community outreach.
• Presented policy options clearly, improving client understanding and purchase confidence.
• Managed applications, underwriting follow-up, and policy documentation with accuracy.
• Developed personalized life insurance solutions aligned with client needs and coverage goals.

• Assisted customers with item location, pricing questions, and store policy guidance
• Supported front-end operations by communicating with team members and handling rush periods efficiently
• Maintained clean, organized checkout area stocked with necessary supplies and bags
• Reconciled cash drawer contents and followed payment handling procedures consistently

• Loaded merchandise into customer vehicles while following safe lifting and handling procedures.
• Assisted customers with product retrieval, cart collection, and loading support across front end areas.
• Inspected carts, loading equipment, and work areas to maintain safe, organized conditions.
• Communicated with cashiers and supervisors to coordinate prompt customer loading requests.

EPA Certification