Joshua Miller
Saint Charles,IL
Summary
Motivated Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
St. Charles, IL
03.2022 - Current
- Monitor staff performance to ensure quality standards were met.
- Assign tasks to team members based on their strengths and skill sets.
- Communicate clearly with employees regarding job duties, expectations, and policies.
Barista Trainer
Starbucks
St. Charles, IL
02.2020 - 03.2022
- Monitor staff performance to ensure adherence to company standards.
- Assess skill levels of new and existing baristas, providing individualized training plans.
Barista
Starbucks
St. Charles, IL
03.2019 - 02.2020
- Monitor inventory levels of supplies and restocked when necessary.
- Maintain calm demeanor during high-volume periods and special events.
- Manage morning rush of customers daily with efficient, levelheaded customer service.
Education
High School Diploma -
Homeschool
St. Charles08.2020
Skills
- Inventory Accuracy
- Staff Management
- Labor Cost Control
- Staff Development
Additional Information
- Athletic training
- Reading
- Stock Investments
- Outdoor Activities
Timeline
Shift Supervisor
Starbucks
03.2022 - Current
Barista Trainer
Starbucks
02.2020 - 03.2022
Barista
Starbucks
03.2019 - 02.2020
High School Diploma -
Homeschool