Shayla Richardson
Responsible Barista Shift Manager with nearly 3 years of hands-on experience supervising employees and overseeing day-to-day operations. Polished in handling customer complaints, conducting inventory and cash handing procedures. Expanded knowledge of coffee and its craft for nearly 5 years with a passion to continue the expansion.
Work History
Barista Shift Supervisor
3 Years 6 Months-Supervised barista's to ensure quality craft and connection with our customers, ensuring satisfied visits.
-Managed breaks and delegated tasks to baristas.
-Handled cash accuracy and inventory accuracy daily.
-Problem solved through bottlenecks or other issues that effected workflow as well as other difficult situations.
-Created positive atmospheres behind and outside the bar area while building relationships with other partners and customers.
-Coaching baristas on standards including food safety, routines, and cleanliness.
-Expanded knowledge about coffee from the Coffee Master program
Barista
1 Year 5 Months-Quickly learned how to craft beverages with the correct standards
-Maintained clean workspaces as well as a clean lobby
-Supported team by offering assistance in backed up areas of business
-Encouraged customers to come back
-Offer recommendations and pairings tailored to each customers likes
Marching Band Technician
2 Years 3 Months-Taught students proper techniques in movement like marching or dance as well as musically
-Ensured students listened to other staff members like the directors
-Executed the instructions given by higher ups to the students
-Supervised safety of students and equipment
-Created a positive environment
Team Trainer
1 Year 10 Months-Trained new team members on food safety, cash handling, procedures regarding certain stations, and customer service
-Taught how to keep up with all points of accuracy, speed, and quality all at once.
-Owned every station by example to support other team members
Education
High School Diploma
Skills
Accomplishments
I competed in the Starbucks Barista Championship 2026, winning the title of my Home store- Where I crafted two classic drinks. District- I presented newly learned latte art while connecting with a customer/judge. Area- I created a 10 minute long presentation of a specific coffee while conducting a tasting and explaining its origin, how/why it was created and made, and conservative goals regarding coffee production. In the end, I placed second in the Region- a peak simulator where I crafted 10 drinks in 10 minutes while connection with judges/customers.