Joshua Miller
Hackensack
Summary
Results-oriented sales professional with track record of generating revenue and fostering client relationships. Adept at identifying customer needs and providing effective solutions to drive business growth. Reliable team player with focus on collaboration and adaptability, ensuring alignment with dynamic business goals. Proven skills in communication and strategic planning.
Overview
17
17
years of professional experience
Work History
Sales Consultant
Lexus Of Englewood
05.2021 - Current
- Delivered exceptional customer service, enhancing client relationships and satisfaction.
- Conducted product demonstrations, showcasing features and benefits of vehicle models to prospective buyers.
- Developed tailored sales strategies based on individual customer needs, improving overall engagement.
- Collaborated with team members to streamline sales processes, increasing efficiency in lead management.
- Facilitated negotiations between customers and finance departments to ensure smooth transaction processes.
- Utilized CRM systems to track sales performance and manage client follow-ups effectively.
- Analyzed market trends and competitor offerings to inform strategic recommendations for inventory selection.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Automotive Technician
Prestige Lexus
02.2014 - 05.2021
- Diagnosed and repaired complex automotive systems using advanced diagnostic tools and equipment.
- Conducted routine maintenance on vehicles to ensure optimal performance and compliance with safety standards.
- Collaborated with service advisors to communicate repair needs and provide exceptional customer service.
- Mentored junior technicians, fostering skill development and promoting best practices in automotive repair.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Sales Manager
Landscape Design
01.2009 - 02.2014
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Developed customer feedback systems to enhance service quality and client satisfaction.
- Analyzed customer data trends to identify opportunities for service improvements and targeted solutions.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Education
Rockland Country Day School
Congers, NY05-2008
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Product and service sales
- Closing techniques
- Strategic planning
- Online marketing
- Persuasive communication
- Sales strategies
- Referral generation
- Cold calling
- Project management
Timeline
Sales Consultant
Lexus Of Englewood
05.2021 - Current
Automotive Technician
Prestige Lexus
02.2014 - 05.2021
Sales Manager
Landscape Design
01.2009 - 02.2014
Rockland Country Day School
Similar Profiles
UDAY JARRARUDAY JARRAR
Used Car Sales Leader at Lexus Of EnglewoodUsed Car Sales Leader at Lexus Of Englewood
Yurii DemianivYurii Demianiv
Salesperson at DARCARS Lexus of EnglewoodSalesperson at DARCARS Lexus of Englewood
CHRISTOPHER ORRIDGECHRISTOPHER ORRIDGE
Client Advisor at DARCARS Lexus of EnglewoodClient Advisor at DARCARS Lexus of Englewood
John SolimanJohn Soliman
Freelancer at Start upFreelancer at Start up
Rebecca WiltshireRebecca Wiltshire
Brand Marketing Intern at CHC Fashion GroupBrand Marketing Intern at CHC Fashion Group