Joshua Mitts
Grants Pass,OR
Summary
Experienced in the processes of producing, preparing and selling cannabis and related products. Highly accurate, efficient and results-driven with solid communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Lead Budtender
Budz Cannabis Superstore
Grants Pass, Oregon
12.2018 - 12.2023
- Monitored security cameras for any suspicious activity or theft attempts within the store.
- Provided exceptional customer service by responding to inquiries, resolving complaints, and addressing special requests in a timely manner.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Recommended, selected and located merchandise based on customer desires.
- Identified opportunities for cross-selling additional items based on customer preferences or purchase history information provided by POS system.
- Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Acted as subject matter expert to present partner brands at retail, events and within cannabis industry and community.
- Developed and maintained relationships with vendors to ensure quality product selection.
- Organized store by returning merchandise to proper areas and restocked displays.
- Advised customers regarding safety measures necessary for cannabis consumption.
- Assisted customers in selecting the most appropriate strain for their individual needs.
Education
Graduate Certificate - Urban Forestry
Angell Job Corps
Yachats05-2013
Skills
- Sales proficiency
- Strong work ethic
- Industry networking
- Motivational techniques
- Customer service expertise
- Cash handling experience
- Product display creation
- POS system operation
- Staff training and development
- Production leadership
- Weighing products
- Maintaining confidentiality
- Preparing packages
- Point-of-sale system
- Packaging products
- Restocking inventory
Timeline
Lead Budtender
Budz Cannabis Superstore
12.2018 - 12.2023
Graduate Certificate - Urban Forestry
Angell Job Corps