Dynamic Business Account Manager with a proven track record at Verizon, excelling in B2B sales and account management. Recognized for driving exceptional customer retention and engagement through strategic selling and team leadership. Achieved top performance accolades, including multiple Century Club honors, while delivering innovative wireless solutions to SMB clients.
- Lead business sales efforts across regional accounts while mentoring retail teams on solution-based selling.
- Consistently ranked as a top performer, recognized by leadership for outstanding contributions to sales growth.
- Consolidated from two store locations to one due to exceptional performance and efficiency.
Century Club honoree for growth activations multiple times.
- Developed customized solutions for SMB clients, driving retention, and long-term partnership.
- Delivered innovative sales strategies and exceeded quotas, while ensuring an exceptional customer experience.
- Recognized as a top-producing representative statewide from 2017 to 2019.
- Mentored peers across district stores to improve performance, especially in incremental adds.
- Maintained an average of 169% to net add quota (2013–2020).
- Awarded Winners Circle (2015–2019); highest HPC sales in the state (2013).
- Set record: 653 gross adds in 2014, with a 234% average to the sales bucket (2018–2020).
B2B sales and account management
Team leadership and mentoring
Customer retention and engagement
Wireless and technology solutions
Performance optimization
Strategic selling