Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Nelson

Wichita,KS

Summary

Dynamic sales associate with a proven track record at Play It Again Sports Wichita, excelling in customer service and relationship building. Recognized for boosting sales revenue through effective communication and problem-solving skills. Reliable and punctual, adept at managing high-pressure situations while maintaining exceptional service standards.

Overview

4
4
years of professional experience

Work History

Sales Associate

Play It Again Sports Wichita
05.2023 - 08.2025
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Baseball Umpire

Nitram Inc
02.2023 - 08.2025
  • Promoted good sportsmanship among players.
  • Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
  • Fielded questions from athletes and coaches regarding specific scenarios and calls.
  • Promoted fair play by consistently enforcing baseball regulations throughout each match.

Cook

Chick-fil-A
07.2021 - 02.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

No Degree - Finance

Kansas State University
Manhattan, KS
05-2029

High School Diploma -

Eisenhower High School
Goddard, KS
05.2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Relationship building
  • Reliable and punctual

Timeline

Sales Associate

Play It Again Sports Wichita
05.2023 - 08.2025

Baseball Umpire

Nitram Inc
02.2023 - 08.2025

Cook

Chick-fil-A
07.2021 - 02.2022

No Degree - Finance

Kansas State University

High School Diploma -

Eisenhower High School