Dynamic sales associate with a proven track record at Play It Again Sports Wichita, excelling in customer service and relationship building. Recognized for boosting sales revenue through effective communication and problem-solving skills. Reliable and punctual, adept at managing high-pressure situations while maintaining exceptional service standards.
Overview
4
4
years of professional experience
Work History
Sales Associate
Play It Again Sports Wichita
05.2023 - 08.2025
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Baseball Umpire
Nitram Inc
02.2023 - 08.2025
Promoted good sportsmanship among players.
Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
Fielded questions from athletes and coaches regarding specific scenarios and calls.
Promoted fair play by consistently enforcing baseball regulations throughout each match.
Cook
Chick-fil-A
07.2021 - 02.2022
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.