Joshua Peralta
The Bronx,NY
Summary
Dedicated barista and shift supervisor with proven skills in beverage preparation, cash handling, and team leadership. Committed to delivering exceptional customer experiences. Results-driven barista shift supervisor with extensive experience in optimizing operations and managing inventory. Adept at training staff and enhancing customer satisfaction through efficient service and effective problem resolution. Dynamic and organized professional with a strong background in customer service and staff training. Known for successfully leading barista teams, ensuring quality beverage preparation, and maintaining high operational standards.
Overview
8
8
years of professional experience
Work History
Barista Shift Supervisor
Starbucks
Manhattan, New York
08.2025 - 12.2025
- Supervised barista team during high-volume shifts to optimize operations.
- Trained new staff in beverage preparation and customer service protocols.
- Managed inventory to maintain adequate stock for daily operations.
- Ensured cleanliness and organization of workstations and customer areas.
- Resolved customer complaints with professionalism and effective solutions.
- Assisted in developing seasonal drink menus based on trends and preferences.
- Conducted closing duties, including cash counting, restocking, and cleaning.
- Supported store manager in recruiting, interviewing, and hiring new baristas.
Barista
Starbucks, Barista
Manhattan, New York
11.2021 - 08.2025
- Prepared high-quality coffee beverages according to standardized recipes.
- Operated espresso machines and brewing equipment with efficiency.
- Maintained cleanliness and organization of work area and equipment.
- Handled cash transactions accurately at the register.
- Greeted customers, took orders, and suggested menu items based on preferences.
- Collaborated with team members to achieve daily operational goals.
- Managed inventory levels and restocked supplies as necessary.
- Trained new baristas on procedures and food handling safety standards.
Cashier
Cherry Valley Supermarket
Bronxville, New York
11.2018 - 08.2021
- Processed customer transactions accurately and efficiently at Cherry Valley Supermarket.
- Maintained organized checkout area to enhance overall customer experience.
- Trained new cashiers on operational procedures and customer service techniques.
- Resolved customer complaints promptly to ensure satisfaction during checkout.
- Operated cash register and POS system for various payment methods securely.
- Assisted customers with product inquiries and provided exceptional service support.
- Stocked shelves with merchandise as needed to ensure availability.
- Supported customers in locating products, answering questions, and offering advice.
Produce Associate
Jetro Cash & Carry
The Bronx, NY
04.2018 - 08.2018
- Inspected fresh produce deliveries to ensure quality standards.
- Organized and stocked shelves for optimal product availability.
- Maintained cleanliness and order in produce department workspace.
- Provided product information and addressed customer inquiries effectively.
Education
High School Diploma -
Bronx High School of Visual Arts
The Bronx, NY01-2018
Skills
- Beverage preparation
- Equipment operation
- Inventory management
- Customer service
- Cash handling
- Team leadership
- Staff training
- Software troubleshooting
- Fast typing
- Keyboard shortcuts
Languages
Spanish
Limited
Timeline
Barista Shift Supervisor
Starbucks
08.2025 - 12.2025
Barista
Starbucks, Barista
11.2021 - 08.2025
Cashier
Cherry Valley Supermarket
11.2018 - 08.2021
Produce Associate
Jetro Cash & Carry
04.2018 - 08.2018
High School Diploma -
Bronx High School of Visual Arts