Joshua Pyles
Sidney,KY
Summary
Goal-oriented manager with distinguished experience in retail industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Account Sales Manager
Keurig Dr Pepper, Inc.
01.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.`
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Established and cultivated solid business relationships with new or existing customers.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Facilitated business by implementing practical networking techniques.
Merchandier
Keurig Dr Pepper, Inc.
11.2017 - 01.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Established strong vendor relationships to maintain and support business.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Education
High School Diploma -
Belfry High School
Belfry, KY12.2009
Skills
- Review Contracts
- Sales Expertise
- Account and Territory Management
- Product and Service Management
- Client Base Retention
- Analytical Problem Solver
- Customer Order Management
- Goals and Performance
- Brand-Building Strategies
- Sales Statistics Analysis
- Time Management
- Retail Knowledge
- Consultative Selling
Languages
ASL
Native or Bilingual
Timeline
Account Sales Manager
Keurig Dr Pepper, Inc.
01.2023 - Current
Merchandier
Keurig Dr Pepper, Inc.
11.2017 - 01.2023
High School Diploma -
Belfry High School
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