Martin Weipert
OCOEE,FL
Summary
Accomplished Sales Representative and Manager with a proven track record at Westgate Resorts, adept in analyzing and reviewing accounts. Excelled in client rapport-building and document management, significantly enhancing customer satisfaction and repeat business. Skilled in Salesforce.com and Microsoft Office, consistently exceeding sales targets through innovative strategies, team leadership and passion for helping clients.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sales Rep/ Sales Manager/ Sales Mentor & Trainer
Westgate Resorts
04.2007 - Current
- Worked at analyzing & reviewing customer accounts with a goal oriented approach in customer service in mind.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Established and cultivated solid business relationships with new or existing customers by way of a focused and organized
- Worked in a hybrid work environment with minimum 80 outbound calls daily.
- Trained and conducted hiring interviews for Vacation Package Activation team under Telesales.
Sales Representative
Riverside Chevrolet
09.2001 - 10.2006
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Sales Representative
Rochester Auto Collection
06.1999 - 09.2001
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated new leads through networking and attending industry events.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Negotiated prices, terms of sales and service agreements.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
Associates - Bowling Management/ Recreation Leadership
Erie Community College
Buffalo, NYSkills
- Review Contracts
- Goals and Performance
- Negotiations Expert and Strong Deal Closer
- Client Needs Assessment
- Focused and Organized
- Client Rapport-Building
- Time Management
- Team Oversight
- Advanced Salesforcecom
- Use in Microsoft Office
- Proficiency in Five9
- Proficiency in analyzing and reviewing accounts
Accomplishments
- Promoted to Sales Manager after 2 successful years in the Inhouse Sales Department.
- Personally sold close to $20 million dollars in Timeshare for the award winning sales team at Westgate Resorts.
- Achieved Real Estate License and have continued education through post licensing courses.
- Achieved knowledge in Business Management through my studies at Erie Community College and effectively completing courses in- Intro to Accounting, Comprehensive Applications in Business, Public Speaking, Principles of Management, Business Law & First Aid.
Certification
- Florida Real Etate License - 4/2007‐Current
Timeline
Sales Rep/ Sales Manager/ Sales Mentor & Trainer
Westgate Resorts
04.2007 - Current
Sales Representative
Riverside Chevrolet
09.2001 - 10.2006
Sales Representative
Rochester Auto Collection
06.1999 - 09.2001
Associates - Bowling Management/ Recreation Leadership
Erie Community College