Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Rechy

SMYRNA,GA

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

3
3
years of professional experience

Work History

Shift Leader

Gusto!
07.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Associate

Panera Bread
08.2020 - 07.2021
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.
  • Managed customer relations through communication and helpful interactions.

Sales Associate

Dollar General Store
05.2020 - 08.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Arts - English

Kennesaw State University
Kennesaw, GA
05.2023

Skills

  • Production Scheduling
  • Equipment Troubleshooting
  • Production Reporting
  • Customer Service Management
  • Operations Support
  • Team Motivation
  • Complaint Resolution
  • Shift Paperwork Completion
  • Creative Problem-Solving
  • Assigning Work
  • Policy and Procedure Enforcement
  • Strong Verbal and Written Communication
  • Client Support
  • Cash Handling
  • Team Leadership
  • Staff Supervision
  • Problem-Solving

Timeline

Shift Leader

Gusto!
07.2021 - Current

Associate

Panera Bread
08.2020 - 07.2021

Sales Associate

Dollar General Store
05.2020 - 08.2020

Bachelor of Arts - English

Kennesaw State University

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Joshua Rechy