Joshua Reese
Pearland,TX
Summary
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
Work History
Host
Crafty Crab
Pearland, TX
10.2022 - 07.2023
- Provided excellent customer service by anticipating customer needs.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Directed patrons to lounges and waiting areas.
- Managed incoming calls during busy shifts.
- Greeted customers, answered questions and recommended specials to increase profits.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
Cart Attendant
Sam's Club
Pearland, TX
07.2021 - 10.2022
- Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
- Assisted customers with carrying out and loading heavy, bulky purchases into vehicles.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Used scanners to track parcel information, condition or receipt.
- Organized carts in bay after returning from parking lot.
- Kept entrances clean of debris or clutter, cleaned up spills throughout store, stocked shelves and cleaned restrooms and other surfaces.
- Stocked shelves with incoming shipments of merchandise in accordance with store layout plans.
- Assisted customers in locating desired items throughout the store.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Collected shopping carts and baskets from inside and outside store.
- Retrieved carts from docking areas in retail parking lots.
Education
High School Diploma -
Stafford High School
Stafford, TX06-2021
Skills
- Reservations Management
- Telephone Reception
- Server Support
- Team Collaboration
Accomplishments
Honor Roll
Timeline
Host
Crafty Crab
10.2022 - 07.2023
Cart Attendant
Sam's Club
07.2021 - 10.2022
High School Diploma -
Stafford High School