Joshua Rexrode
Sterling,VA
Summary
Smart Appliance Sales Associate with knowledge in various brands and products. Highly trained employee known for promoting store incentives and delivering exemplary customer service.
Overview
1
1
Certification
6
6
years of post-secondary education
9
9
years of professional experience
Work History
Appliance Sales Specialist
Bray and Scarff
Laurel, md
12.2019 - 09.2026
- Demonstrated product features and benefits to enhance customer understanding.
- Assisted customers in selecting appliances based on needs and preferences.
- Processed sales, warranties and service agreements quickly and efficiently to respect customer's time and to expedite sales associate's availability to next customer.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Encouraged purchase of warranty programs when buying appliances, helping boost overall sales.
- Detailed latest promotions, sales incentives, and rebates to share with customers, helping clients save on purchases.
- Managed inventory levels to ensure availability of popular products.
- Trained new employees on sales techniques and product information.
- Established business relationships through email marketing and to generate repeat customers.
Sales Associate
Red Wing Shoes
Fairfax, VA
09.2017 - 09.2019
- Assisted customers in selecting footwear and accessories to meet their needs.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Provided product knowledge and recommendations to enhance customer experience.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Trained new associates on store policies and customer service techniques.
- Worked with fellow sales team members to achieve group targets.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
Bachelor of Science - Political Science
Lyndon State College
Lyndonville, VT 09.2001 - 04.2007
Skills
- Product demonstration
- Sales processing
- Warranty sales
- Customer relationship management
- Product knowledge expertise
- Inventory management
- Service contracts
Accomplishments
I won Best of the Best in Bray and Scarff the past 3 out of 4 years and was on my way of winning it this year. I have been top 7 in the company the past 5 years.
Certification
- I am certified in Ge, whirlpool, Monogram and subzero/wolf, Bosch and Thermador
Timeline
Appliance Sales Specialist
Bray and Scarff
12.2019 - 09.2026
Sales Associate
Red Wing Shoes
09.2017 - 09.2019
Bachelor of Science - Political Science
Lyndon State College
09.2001 - 04.2007