Rubix Gleason
Auburn,NY
Summary
Appliance Sales Specialist promotes positive customer shopping experience by delivering quality service while maintaining organized and safe store stocked with household appliances customers need. Expertly presents, demonstrates and explains specifications and features with goal of closing sale. Offers exemplary consultative services while achieving required sales goals or metrics.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Appliance Sales Specialist
The Home Depot
10.2023 - Current
- Dedicated Sales Specialist with a commitment to delivering exceptional service in a retail environment
- Proven ability to handle customer inquiries, process transactions, and resolve issues with a positive and professional demeanor.
- Effective communication and interpersonal skills
- Committed to upholding company standards
- Coached an entire team of new employee's that are constantly being rewarded for their constant ongoing success
- Continuously meets appliance sales plans week after week
- Constantly filling in for other departments & serving as a "back up supervisor" when needed
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Utilized Software to check item availability in store inventory.
- Provided exceptional after-sales service, leading to numerous repeat customers and referrals.
- Meticulously maintained the appliance showroom to provide an inviting and professional environment for clients.
- Drove team revenue totals by bringing in top sales numbers.
CNA - Certified Nursing Assistant
Montgomery General Hospital
Montgomery, WV
05.2023 - 10.2023
- Compassionate and certified CNA with experience in critical care and acute medical settings
- Proficient in essential patient care, including bathing, grooming, and mobility assistance
- Skilled in monitoring and documenting vital signs and collaborating with healthcare teams
- Responsive to patient needs, and adept at handling admissions, transfers, and discharges
- Maintains a clean and organized patient care environment, adhering to safety protocols
- Strong communication, interpersonal, and empathy skills
- Current CPR certification and knowledge of medical terminology
- Seeks to contribute expertise to a dynamic healthcare environment focused on patient well-being
Education
Bachelor's degree - Human Resources Development
Western Governors University
Skills
- Sales strategy development
- Interpersonal and written communication
- Inventory Oversight
- Deal Closing
- Market Trend Awareness
- Product Demonstration
- Product line knowledge
Accomplishments
- Received monthly district recognition for selling the most protection plans in the district.
- Received four-star awards for getting mentioned on the VOC (Voice of the Customer) and helped get our LTPA and GET to 100%
- Recently was promoted from Customer Service Associate to Sales Specialist
Certification
CPR Certification, West Virginia, New York
Legal Name
Kaylei Gleason
Preferred Name
Rubix
Work Authorization
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Appliance Sales Specialist
The Home Depot
10.2023 - Current
CNA - Certified Nursing Assistant
Montgomery General Hospital
05.2023 - 10.2023
Bachelor's degree - Human Resources Development
Western Governors University