Joshua Roberts
Summary
Professional in hospitality industry, bringing valuable experience and results-oriented mindset. Known for fostering team collaboration and adapting to changing needs. Skilled in conflict resolution and maintaining welcoming atmosphere, with strong focus on guest experience and operational efficiency.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Chick-Fil-A
Cary, NC
10.2025 - Current
- Provided exceptional customer service, ensuring a welcoming atmosphere for all guests.
- Collaborated with team members to maintain cleanliness and organization of the lobby area.
- Adapted quickly to changing priorities during peak hours while maintaining service quality.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Hardlines Associate
Walmart
Holly Springs, NC
10.2024 - 04.2025
- Get fishing and hunting licenses for customers.
- Cut yarn accurately for customers.
- Worked together as a team to hit goals for the day.
- Operated the cashier, and helped customers with finding items.
Utility Clerk
Bjs Wholesale Club
Raleigh, NC
11.2023 - 04.2024
- Placed carts neatly inside for customers.
- Cleaned bathrooms and collected trash from outside bins.
- Helped customers with heavy items to their vehicle.
- Fill up propane tanks.
Education
Wake Technical Community College
Raleigh, NCNo Degree -
Central Carolina Community College
Sanford, North Carolina, NC12-2026
High School Diploma -
Acellus Academy
Kansas City, MO03-2024
Skills
- Customer service
- Strong work ethic
- Problem-solving
- Cash handling proficiency
- Professional appearance
- Time management
- Clear communication
- Punctuality and reliability
- Greeting guests
Timeline
Front of House Employee
Chick-Fil-A
10.2025 - Current
Hardlines Associate
Walmart
10.2024 - 04.2025
Utility Clerk
Bjs Wholesale Club
11.2023 - 04.2024
High School Diploma -
Acellus Academy
Wake Technical Community College
No Degree -
Central Carolina Community College