Joshua Rumble

• Established a positive work environment by fostering open communication and promoting teamwork among employees.
• Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
• Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.
• Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
• Conducted regular performance evaluations for team members, providing constructive feedback and guidance for professional development.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
• Implemented loss prevention measures, resulting in reduced shrinkage levels and increased store security.
• Maintained a clean, safe working environment compliant with all relevant health and safety regulations.
• Streamlined operational processes to improve overall store efficiency and reduce overhead costs.
• Recruited trained, and supervised staff members, ensuring consistently high performance standards were met.

• Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
• Boosted sales performance by implementing effective visual merchandising and store layouts.
• Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
• Maintained company's visual merchandise standards through general housekeeping and planograms.
• Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
• Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
• Trained team members in successful strategies to meet operational and sales targets.

Went into liquor licensed establishments under-age and verified if they would serve a minor and report my findings to the officers in the parking lot and if they served me they had administrative action taken against them.

• Inspected and tested equipment to locate worn and damaged parts.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
• Checked customers in and out of the bowling alley lanes.
• Assisted in running bowling leagues almost daily.