Joshua Santos
Stockbridge,GA
Summary
Enthusiastic and reliable. I take pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Server
Masa Japanese Cusine
08.2021 - 08.2022
- Served food and beverages promptly with attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Warehouse Associate
Amazon
08.2022 - 06.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Checked packages and merchandise for damage and notified vendors.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
Education
Bachelor of Science - Marketing
Western Governors University
Salt Lake City, UT08.2027
Skills
- Team player
- Quick on my feet
- Well-spoken
- Attentive to detail
- Motivated
- Positive Attitude
Timeline
Warehouse Associate
Amazon
08.2022 - 06.2023
Server
Masa Japanese Cusine
08.2021 - 08.2022
Bachelor of Science - Marketing
Western Governors University
Similar Profiles
Miso ShinMiso Shin
Server at miyabi japanese cusineServer at miyabi japanese cusine
Thien NguyenThien Nguyen
General Manager at Masa Sushi Japanese RestaurantGeneral Manager at Masa Sushi Japanese Restaurant
Arshdeep SinghArshdeep Singh
Supervisor at OM Cusine of IndiaSupervisor at OM Cusine of India
Kelly BellKelly Bell
Front End Team Lead at WalmartFront End Team Lead at Walmart
Shonkeya ShawShonkeya Shaw
Business Analyst I at Georgia Department of Community HealthBusiness Analyst I at Georgia Department of Community Health