Joshua Santos
Manassas,Virginia
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
1
1
year of professional experience
Work History
Sales Associate
Ace Hardware
Manassas, VA
05.2023 - Current
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Conducted inventories on a regular basis to track stock levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Utilized store fixtures such as tables, shelves, mannequins, and props to build engaging displays.
Education
High School Diploma -
Charles J. Colgan Sr. High School
Manassas, VA06-2022
Skills
- Customer Needs Assessment
- Promotional support
- Order Processing
- Product Sales
- Outgoing Personality
- Professional Demeanor
- Merchandise Display
- POS System Operation
References
References available upon request.
Timeline
Sales Associate
Ace Hardware
05.2023 - Current
High School Diploma -
Charles J. Colgan Sr. High School