Joshua Schartman
The Cheesecake Factory
New Market,MD
16
years of professional experience
Results-driven General Manager with expertise in operations management and team building. Proven track record in driving profitability and enhancing operational efficiency through effective problem resolution and inventory control.
Work History
General Manager
8 Years 10 Months- Analyzed financial reports and sales data to drive profitability improvements.
- Fostered a positive work environment promoting teamwork and employee engagement.
- Managed staff recruitment, training, and performance evaluations to build a strong team.
- Oversaw daily operations to ensure high-quality service and customer satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Operating strong year over year comparative sales
General Manager
6 Years 9 Months- Developed and implemented strategic initiatives to enhance operational efficiency.
- Analyzed financial reports and sales data to drive profitability improvements.
- Managed staff recruitment, training, and performance evaluations to build a strong team.
- Fostered a positive work environment promoting teamwork and employee engagement.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Awarded Executive Club award for high performance financially and operationally.
- Was in line for multi-unit management/regional role
Education
High School Diploma
Skills
Team leadership
Operations management
Inventory control
Collaborative approach
Training and coaching
Financial analysis
Strategic prioritization
Staff development
Performance management
Leadership and team building
Profit management
Accomplishments
- Achieved Executive Club Member with The Greene Turtle for financial and operational excellence
- Achieved "Most Engaged" award for 2026 Staff Engagement Survey with The Cheesecake Factory
Timeline
General Manager
The Cheesecake Factory
10.2017 - CurrentRead More
General Manager
The Greene Turtle Inc.
12.2010 - 09.2017Read More
Glenelg High School
High School Diploma
Read More