Joshua Sifuentes
Summary
Dedicated and results-driven sales professional with a passion for technology and a strong desire to transition into a rewarding career in the IT or Cybersecurity field.
Overview
10
10
years of professional experience
Work History
Sales
Corpus Christi Harley-Davidson
08.2018 - Current
- Assist customers in finding the Harley-Davidson motorcycle that fits them best based on their individual needs and preferences.
- Educate customers on various models, features, and benefits to aid in their decision-making process.
- Provide excellent customer service and build strong customer relationships.
- Stay up-to-date with product knowledge, business flow, sales process, and market trends.
- Top achievement was 600 unit sales in 5 years.
- Collaborated with sales leadership to drive prospecting and enhance engagement through sales promotions.
Assistant Sales Manager
Corpus Christi Harley-Davidson
02.2020 - 01.2021
- Drive and assist the sales team in meeting daily, weekly, and monthly dealership sales goals.
- Proficient in quoting sales prices, including tax, trade-in allowance, and discount.
- Maintain a prospect list and follow-up logs.
- Developed and implemented strategic initiatives to increase sales and profitability of the organization.
- Developed strong client relationships for repeat business and increased referrals.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
Sales
Emerald Coast Harley-Davidson
11.2017 - 08.2018
- Help customers identify the Harley-Davidson motorcycle that suits their body type, riding style, and personal preferences perfectly.
- Educate customers on various models, features, and benefits to aid in their decision-making process.
- Provide excellent customer service and build strong customer relationships.
- Stay up-to-date with product knowledge, business flow, sales process, and market trends.
- Top in sales within 3 months of starting.
- Collaborated with sales leadership to drive prospecting and enhance engagement through sales promotions.
Merchandiser
Best Buy
04.2017 - 12.2017
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
Asset Protection Associate
Best Buy
04.2017 - 12.2017
- Reduced inventory shrinkage by implementing effective asset protection strategies and processes.
- Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
Account Manager
Andrews Distributing
09.2016 - 02.2017
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Oversaw sales forecasting, goal setting, and performance reporting for all accounts.
- Created proposals for new and repeat customer business transactions.
- Analyzed and reported on customer activity, business trends, and areas of concern.
- Managed and over 100 accounts in 6 different towns in the market.
Merchandiser
Andrews Distributing
07.2015 - 09.2016
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Established strong vendor relationships to maintain and support business.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Front Desk Associate
Corpus Christi Athletic Club
12.2013 - 06.2015
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collected deposits, fees, and payments.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved guest issues effectively, ensuring a positive customer experience.
Education
Bachelor of Arts - University Studies
Texas A&M Corpus Christi
Corpus Christi, TX05.2024
Skills
- Customer Needs Assessment
- Product Sales
- Payment Processing
- Merchandising knowledge
- Exceptional customer service
- Sales Training
- Teamwork and Collaboration
- Sales Goals Attainment
- Critical Thinking
- Time Management
Timeline
Assistant Sales Manager
Corpus Christi Harley-Davidson
02.2020 - 01.2021
Sales
Corpus Christi Harley-Davidson
08.2018 - Current
Sales
Emerald Coast Harley-Davidson
11.2017 - 08.2018
Merchandiser
Best Buy
04.2017 - 12.2017
Asset Protection Associate
Best Buy
04.2017 - 12.2017
Account Manager
Andrews Distributing
09.2016 - 02.2017
Merchandiser
Andrews Distributing
07.2015 - 09.2016
Front Desk Associate
Corpus Christi Athletic Club
12.2013 - 06.2015
Bachelor of Arts - University Studies
Texas A&M Corpus Christi
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