JOSHUA SOILEAU
7811 Villa Palms Drive, Houston,TX
Summary
Accomplished technical professional with 18+ years experience in the calibration/metrology industry with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate with strong work ethic, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Assistant Service Manager
Transcat
02.2015 - Current
- Responsible for the Transcat - Houston Calibration Laboratory, consisting of primary DC low frequency, RF, repair, and general-purpose discipline areas (dimensional, electrical, and pressure).
- Responsible for the direct supervision of 20 employees.
- Responsible for the Transcat - Houston repair center and lab support team.
- Successfully led the Transcat-Houston Laboratory through an ISO/IEC 17025 audit and multiple internal audits.
- Responsible for scheduling customer onsites, assigning technicians, and ensuring required training is completed.
- Ensure calibrations procedures and standards are available.
- Successfully completed and presented multiple cost models for large accounts.
- Field and respond to employee;s questions regarding policies, procedures, and directives required to complete tasks.
- Resolved customer complaints in professional and timely manner.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Maintain a high on-time completion rate for NODs.
- Met with customers to discuss service needs and offer available solutions.
- Review, edit, and approve depot and onsite quotes daily.
- Collaborated with technicians and management to complete assignments and reach team goals.
- Maintained a lead role with NAPT proficiency testing for the Transcat - Houston Laboratory, keeping thorough communication with NAPT and ensuring proficiency tests were not late.
- Successfully maintain the 55XX Push/Pull Program for Transcat.
- Collaborate with the lab manager on interviews for new employees.
- Write multiple employee reviews during each review cycle.
- Have strong working relationships with the Sales and Quoting teams along with management teams from other Transcat labs.
Senior Calibration Technician
Transcat
12.2004 - 02.2015
- Calibrated Fluke 55XX and 57XX calibrators, 3458A, 8508A, and other long-scale multimeters, multifunction calibrators, standard resistors, standard capacitors, phase bridges, and phase standards,
- Maintained the electrical standards for Transcat.
- Maintained the MAPS program ensuring Fluke 732 voltage cells met and exceeded requirements for the Transcat - Houston scope of accreditation.
- Maintained daily and weekly cross-checks, ensuring lab standards stayed in working order.
- Maintained and updated files and records to support efficient laboratory operations.
- Met targets consistently with strong work ethic and attention to detail.
- Routinely assisted in other areas of the lab when backlog allowed.
Lab Technician
Coastal Flow
08.2004 - 12.2004
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Calibrated flow meters in the lab and onsite.
Sales Associate
Morrison Plumbing Supply
05.2004 - 08.2004
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Pulled customer orders and placed on trucks for delivery.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Test Measurement Diagnostic Equipment Technician
United States Marine Corps, USMC
05.1999 - 04.2004
- Troubleshot equipment failures and remedied problems to restore functionality.
- Performed frequent inspections of company equipment and corrected malfunctioning equipment.
- Understood and read technical manuals and blueprints.
- Maintained documentation of equipment maintenance tasks, new installations and repair procedures.
- Assigned to be the only 2871 (military occupation specialty - MOS) Quality Representative in the Marine Corps. This positions is normally held by an advanced calibration technician with MOS 2874.
Education
Bachelor of Science - Electronics Systems Technologies
Southern Illinois University Carbondale
Carbondale, IL05.2004
Test Measurement Diagnostic Equipment Technician
Biloxi, MS06.2000
Skills
- Staff Management
- Problem solving
- Service and Parts Teams Management
- Cost Estimates
- Schedule Coordination
- Train Workers
- Coordinate Work
- Employee Relations
- Task Delegation
- Instrument Calibration
Certification
- Certified Calibration Technician, American Society for Quality - June 2007
Timeline
Assistant Service Manager
Transcat
02.2015 - Current
Senior Calibration Technician
Transcat
12.2004 - 02.2015
Lab Technician
Coastal Flow
08.2004 - 12.2004
Sales Associate
Morrison Plumbing Supply
05.2004 - 08.2004
Test Measurement Diagnostic Equipment Technician
United States Marine Corps, USMC
05.1999 - 04.2004
Bachelor of Science - Electronics Systems Technologies
Southern Illinois University Carbondale
Test Measurement Diagnostic Equipment Technician
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