Summary
Overview
Work History
Education
Skills
Interests
Timeline
Cashier

Joshua Sorrentino

Philadelphia,PA

Summary

Proven team player with a strong background in customer service and document management, notably at Ross Dress for Less. Excelled in enhancing customer satisfaction and streamlining document filing systems. Demonstrated expertise in document scanning and maintaining high levels of patience and empathy, significantly improving operational efficiency and client relations.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

1
1
year of professional experience

Work History

Cashier

Ross Dress for Less
09.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Document Filer

Michael Mcdermott
10.2023 - 06.2024
  • Assisted in the transition to digital records, scanning and uploading physical documents into the database.
  • Supported various departments by providing timely access to necessary documentation as requested.
  • Improved document organization by developing efficient filing systems and categorizing documents accurately.

Landscaping Crew Member

A&D Landscaping
06.2023 - 08.2023
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Developed expertise in operating various landscaping tools such as mowers, trimmers, blowers efficiently ensuring the safety of self and others.

Education

High School Diploma -

Roman Catholic Highschool
301 N Broad Street
06-2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • File Organization
  • Document Scanning
  • Seasonal maintenance
  • Lawnmower operation

Interests

I enjoy Boxing, I started boxing when I was younger and then stopped, started again a little over a year ago and stuck with it until starting school

Timeline

Cashier

Ross Dress for Less
09.2024 - Current

Document Filer

Michael Mcdermott
10.2023 - 06.2024

Landscaping Crew Member

A&D Landscaping
06.2023 - 08.2023

High School Diploma -

Roman Catholic Highschool
Joshua Sorrentino