Joshua Vargas
Hoffman Estates,IL
Summary
Motivated Optician with demonstrated ability in working well in busy environments. Leads successful teams with dynamic coaching skills. Friendly professional delivers positive engagement to put customers at ease.
Overview
6
6
years of professional experience
Work History
Optician
America's Best Contact And Eyeglasses
01.2023 - 03.2024
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
Sales Associate
Menards
02.2022 - 10.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Receiver
Burlington
03.2021 - 01.2022
- Placed, tagged and secured merchandise in diverse designated areas.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
Sales Associate
Journeys
08.2019 - 03.2020
- Helped customers locate products and checked store system for merchandise at other sites to ensure customer satisfaction.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Customer Service
Vision Lab
12.2018 - 08.2019
- Provided outstanding customer service.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
Sales Executive
Boost Mobile
09.2018 - 10.2018
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Associate’s -
Harper College
12.2017
Diploma -
Elgin High School
05.2016
Skills
- Bilingual
- Insurance Verification
- Eyeglass Care Education
- Contact Lens Demonstration
- Appointment Scheduling
- Customer Service
- Problem-Solver
- Multi-Tasker
- Friendly
Timeline
Optician
America's Best Contact And Eyeglasses
01.2023 - 03.2024
Sales Associate
Menards
02.2022 - 10.2022
Receiver
Burlington
03.2021 - 01.2022
Sales Associate
Journeys
08.2019 - 03.2020
Customer Service
Vision Lab
12.2018 - 08.2019
Sales Executive
Boost Mobile
09.2018 - 10.2018
Associate’s -
Harper College
Diploma -
Elgin High School
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