Loreli Gomez
Grand Prairie,TX
Summary
Dedicated professional with a strong background in customer service and team collaboration. Skilled in educating clients about eyewear and enhancing guest experiences, committed to fostering a welcoming environment and delivering high-quality service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Optician
Walmart Vision Center
Grand Prairie, Texas
11.2024 - Current
- Guided customers in selecting frames and lenses tailored to their vision needs and personal style
- Operated optical equipment to ensure precise fitting and adjustments of eyewear.
- Educated patients on proper eyewear care and usage techniques.
- Processed orders for prescription glasses and sunglasses, maintaining accuracy and efficiency in fulfillment.
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
- Collaborated with team members to enhance customer experience and streamline service delivery.
- Participated in continuing education courses related to optometry technology advances.
Host
Beto's Mexican Restaurant
Grand Prairie, TX
08.2023 - 12.2024
- Welcomed guests and facilitated smooth check-in process, ensuring positive first impressions.
- Coordinated seating arrangements to optimize guest comfort and streamline service flow.
- Collaborated with servers to ensure timely service for all guests.
- Trained new hosts on procedures and customer service standards to ensure consistent guest experience.
- Responded to incoming calls during peak hours, ensuring high service quality and guest satisfaction.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Collaborated with various departments to ensure smooth operations by bussing tables and delivering food orders.
Education
Bachelor of Social Work -
The University of Texas At Arlington
Arlington, Texas, TXAssociate of Science - Science
Dallas College
Dallas, Texas, TX05-2024
High School Diploma -
South Grand Prairie High School
Grand Prairie, TX06-2024
Skills
- Customer service
- Effective communication
- Team collaboration
- Time management
- Adaptability and flexibility
- Bilingual
Languages
English
Full Professional
Spanish
Professional
Certification
Human Subjects Protection Training (HSP) - 09/05/2028
Volunteering
2026
- Emergency Prep For Vulnerable Populations Seminar - University of Texas in Arlington
2025
- Kids Vacation Bible School counselor (VBS) -Seventh-day Adventist Church, Grand Prairie Tx.
- Class set up for back to school - Whitt Fine Arts Academy, Grand Prairie Tx.
2024
- Street clean ups, Grand Prairie Tx.
- Class set up for back to school - Whitt Fine Arts Academy, Grand Prairie Tx.
Timeline
Optician
Walmart Vision Center
11.2024 - Current
Host
Beto's Mexican Restaurant
08.2023 - 12.2024
Bachelor of Social Work -
The University of Texas At Arlington
Associate of Science - Science
Dallas College
High School Diploma -
South Grand Prairie High School