Joshua Vergara
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
Work History
Account Manager, Inside Sales
Abernathy Insurance Agency
Arcadia, California
02.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
Brand Rep
DirectoHispanic
01.2018 - Current
- Demonstrations & promotional events, in store sampling, merchandising, display and shelf replenishment of product we are promoting
Sales
Abby Gallegos Agency
04.2019 - 12.2022
- Communicated value and benefits of different insurances such as auto, life, health, and fire
- Developed and maintained relationships with clients through effective communication on the phone.
- Prospected potential customers by cold calling businesses and individuals to introduce products and services.
Sales
Loren Stahm Allstate Agency
12.2018 - 04.2019
- Assist customer with knowledge of why insurance is important (auto, life, health, fire and bank products and services), process changes to policies, process payments, cold calling, upselling
Sales
Marcelo Perez StateFarm Agency
02.2018 - 12.2018
- Assist customer with knowledge of why insurance is important (auto, life, health, fire and bank products and services), process changes to policies, process payments, cold calling, upselling
Sales
Luis Acosta StateFarm Agency
01.2016 - 01.2018
- Assist customer with knowledge of why insurance is important (auto, life, health, fire and bank products and services), process changes to policies, process payments, cold calling, upselling
Assistant
Fisherman's Outlet
11.2014 - 01.2016
- Customer Service, all areas of restaurant work (cashier, food prep, sales, kitchen duty, dishwashing) driver (picked up merchandise and replenished all the product used for daily restaurant use), forklift operator at cold storage with in restaurant's unit
Shift Leader
Subway
08.2011 - 11.2014
- Customer service, sandwich artist, cashier, open and close business daily, complete and take orders of fresh vegetables, inventory
Education
High School Diploma -
South Gate High School
South Gate, CA06-2010
Skills
- Product branding
- Account Management
- Client Retention
- Licensed Insurance Agent
- Marketing Management
- Customer Service
Timeline
Account Manager, Inside Sales
Abernathy Insurance Agency
02.2023 - Current
Sales
Abby Gallegos Agency
04.2019 - 12.2022
Sales
Loren Stahm Allstate Agency
12.2018 - 04.2019
Sales
Marcelo Perez StateFarm Agency
02.2018 - 12.2018
Brand Rep
DirectoHispanic
01.2018 - Current
Sales
Luis Acosta StateFarm Agency
01.2016 - 01.2018
Assistant
Fisherman's Outlet
11.2014 - 01.2016
Shift Leader
Subway
08.2011 - 11.2014
High School Diploma -
South Gate High School