JULIANN COOK
Bountiful,UT
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
27
27
years of professional experience
Work History
Account Manager, Inside Sales
Isolved
01.1998 - 02.2025
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Cultivated and maintained strong relationships with clients to enhance customer satisfaction and retention.
Education
Bachelor of Science - Education
Weber State University
Ogden, UTSkills
- Product Branding
- Business Operations
- Account Management
- Inside and Outside Sales
- Client Needs Assessment
Accomplishments
- Drove the highest sales volume for one account in company history, garnering $165,000 in just [6 months period].
Presidents Club 4 times with my company
My company started a Presidents club 6 years ago where they took you on a company trip. To qualify you must sell over 110% of your yearly goal to go on a trip.
Additional Information
Proficient in Netsuite
Outreach
Outlook
Sugar
Teams Meetings
Webex Meetings
Excellent phone skills
Timeline
Account Manager, Inside Sales
Isolved
01.1998 - 02.2025
Bachelor of Science - Education
Weber State University