KATHRYN WOLFORD
Edmond,United States
Summary
Results-oriented Logistics Manager successful at managing domestic and international military operations. Strategic manager with excellent organizational management, process improvement and customer service skills. Offering 8 years of experience leading cross-functional teams across transportation and logistics management spectrum.
Overview
10
10
years of professional experience
Work History
Barista Shift Lead
Starbucks
Minot, ND
12.2017 - 03.2019
- Maintained highest standards of conduct and service to support company reputation.
- Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
- Supported store manager with recruiting, interviewing and hiring baristas.
- Increased sales by arranging merchandise in innovative and eye-catching displays.
- Increased special item sales by creating daily menus with changing specials.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Weighed, ground and packed coffee per customer orders.
Logistics Supervisor
USAF
Oklahoma City, OK
02.2016 - 11.2017
- Key member of global distribution operations team that coordinated equipment and personnel assets across 11 countries.
- Monitored logistics procedures, day-to-day workflow and employee performance to increase productivity 90%.
- Provided smooth operations by maintaining communication with supervisors of other departments.
- Developed monthly reports complete with project timelines, corporate metrics, and productivity measurements.
- Analyzed data to determine and maintain most cost-effective procedures.
- Coordinated material deliveries and equipment maintenance, transportation and disposal manifests for off-site shipments.
- Maintained high standards of internal and external customer service.
- Led and managed projects to support logistics efforts and plans.
Logistics Planner
USAF
Oklahoma City, OK
06.2015 - 02.2016
- Verified compliance with federal, state and local regulations regarding dispatch operations and planned deployments.
- Logged, processed and followed up on equipment authorization shipments in databases.
- Coordinated with freight forwarders to expedite international shipments.
- Cultivated carrier relations and tracked financials to verify optimum performance.
- Checked items into computer system, printed labels and directed to aircraft load locations.
- Obtained and coordinated materials required to meet mission objectives.
Postal Clerk
USAF
Incirlic', Turkey
05.2014 - 06.2015
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Weighed parcels, calculating costs based on type, total weight, and final destination.
- Placed mail into appropriate PO boxes.
- Offered support and advice to newer personnel to improve performance.
- Obtained signatures from recipients to release registered and special delivery parcels.
- Set goals and operating procedures that maximized employee effectiveness.
- Help customers fill out change of address forms and reports for lost or stolen mail.
- Operated mail processing equipment and manually sorted mail.
- Utilized factors such as package shape and final destination to sort into correct bins for delivery.
- Optimized area coverage by setting and adjusting effective schedules.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
Logistics Plans Apprentice
USAF
Albuquerque, NM
06.2009 - 05.2014
- Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
- Printed, picked and packed items for shipment according to tight schedules.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Education
Associate of Science - Logistics And Materials Management
Community College of The Air Force
Montgomery, AL04-2018
High School Diploma -
Marshall County High School
Lewisburg, TN05-2008
Skills
- Employee scheduling
- Inventory management
- Supplier management
- Employee training
- Materials handling
- Transportation cost research
- Inventory control processes
- Reviewing purchase orders
- Skilled in Microsoft Office Suite
- Strategic initiatives
- International freight management
- Mentoring and training
Timeline
Barista Shift Lead
Starbucks
12.2017 - 03.2019
Logistics Supervisor
USAF
02.2016 - 11.2017
Logistics Planner
USAF
06.2015 - 02.2016
Postal Clerk
USAF
05.2014 - 06.2015
Logistics Plans Apprentice
USAF
06.2009 - 05.2014
High School Diploma -
Marshall County High School
Associate of Science - Logistics And Materials Management
Community College of The Air Force