Joshua Wheeler
Allen,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Server
First Watch Daytime Cafe
Richardson, TX
03.2020 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Teaching Assistant Intern
Henry Dye Boggess Elementary
Murphy, TX
10.2019 - 03.2020
- Enhanced student comprehension by utilizing differentiated instruction and incorporating diverse teaching strategies.
- Improved classroom management by implementing positive reinforcement techniques and fostering a respectful learning environment.
- Boosted student engagement through the incorporation of hands-on activities and group work, promoting collaboration and critical thinking skills.
- Supported students with special needs by providing individualized attention and accommodations, ensuring accessibility to curriculum content.
- Promoted literacy development by integrating reading and writing activities across all subject areas.
Server
Babe's Chicken Dinner House
Garland, TX
03.2017 - 03.2020
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
Bachelor of Arts - Media Arts
University of North Texas
Denton, TX12.2022
Skills
- Beverage Preparation
- Table Bussing
- Supply Restocking
- Food Delivery
- Guest Engagement
- Strong Work Ethic
- Exceptional Customer Service
- Guest Relations Management
- Professional Appearance
- Video Editing
- Film Editing
- Content Curation
- Grammar Mastery
Languages
French
Native or Bilingual
Timeline
Server
First Watch Daytime Cafe
03.2020 - Current
Teaching Assistant Intern
Henry Dye Boggess Elementary
10.2019 - 03.2020
Server
Babe's Chicken Dinner House
03.2017 - 03.2020
Bachelor of Arts - Media Arts
University of North Texas