Joshua Williams
Enterprise
Summary
Dynamic Manager with a proven record of enhancing operational efficiency, driving team performance, and fostering customer engagement. Expertise in strategic planning and conflict resolution to achieve business objectives. I bring a welcoming and willing to learn and excel mentality to any task.
Overview
3
3
years of professional experience
Work History
General Manager
Checkmate Pizza d.b.a. Dominos
Dothan
03.2024 - Current
- Oversaw daily business operations, ensuring compliance with company standards and safety protocols.
- Implemented inventory management systems, streamlining supply order process.
- Developed promotional strategies that boosted customer engagement and sales.
- Conducted performance evaluations, delivering constructive feedback to improve team member effectiveness.
- Resolved customer complaints promptly, maintaining high service excellence.
- Managed staff scheduling and coordinated training for new employees.
- Administered employee discipline through verbal and written warnings.
- Built and maintained long-term customer relationships, enhancing account management and satisfaction.
Athletic Director
City of Daleville
Daleville
05.2023 - 02.2024
- Recruited, trained, and supervised coaches and staff members.
- Managed scheduling for all sports events and team practices.
- Coordinated procurement and maintenance of equipment for sports teams, ensuring readiness for competitions.
- Oversaw compliance with safety regulations and facility standards.
- Facilitated effective communication among coaches, athletes, and parents to foster collaboration and support.
- Conducted regular meetings with coaches to discuss team performance and strategies.
- Sought sponsorships from businesses and organizations to enhance funding opportunities for athletic programs.
Education
GED -
Enterprise Community College
Enterprise, AL05-2021
Skills
- Inventory management
- Performance evaluation
- Customer engagement
- Staff training
- Scheduling optimization
- Event coordination
- Compliance oversight
- Relationship building
- Strategic planning
- Conflict resolution
- Effective communication
- Multitasking Abilities
- Flexible and adaptable
- Good Telephone Etiquette
- Friendly, positive attitude
- Analytical and critical thinking
- Organization and time management
- Cultural awareness
- Calm under pressure
- Recordkeeping
- Time management
- Team leadership
Timeline
General Manager
Checkmate Pizza d.b.a. Dominos
03.2024 - Current
Athletic Director
City of Daleville
05.2023 - 02.2024
GED -
Enterprise Community College