JOSHUA WILLIAMS-PARKER
Chicago,IL
Summary
Results-driven Administrative Management Professional and Military Veteran with over 14 years of leadership experience in managing complex missions, projects, and programs. Expertise in operations management, logistics, and strategic planning enhances the ability to align resources effectively to meet organizational goals. Demonstrated success in process improvement and cross-functional team leadership ensures operational excellence and organizational growth. Currently pursuing a Bachelor of Science to further enhance business acumen and strategic skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Flight Attendant
American Airlines
Chicago, IL
03.2021 - Current
- Perform comprehensive passenger service tasks, supporting overall safety implementation.
- Oversee the monitoring of safety conditions and emergency equipment throughout pre-flight, in-flight, and post-flight phases.
- Lead and manage emergency situations and handled disruptive customers.
- Ensure accurate communication of essential information to passengers and flight attendants.
- Support passengers in managing their carry-on luggage.
Maintenance/ Material Control Leading Chief Petty Officer
Strike Fighter Squadron Two
NAS Lemoore, CA
01.2020 - 07.2020
- Directed a team as Leading Chief Petty Officer for comprehensive maintenance tasks.
- Managed logistics for $162K annual budget with a team of 11 personnel.
- Managed delivery and procurement of credit card purchases exceeding $100,000 with accuracy. Oversaw precise requisitioning, tracking and distribution of over 2,400 essential parts
Production Control Chief Petty Officer
Fleet Readiness Center Mid-Atlantic
Virginia Beach, VA
03.2017 - 01.2020
- Managed processing of over 200 travel authorizations and vouchers with a total value exceeding $150,000 as Defense Travel System Non-DTS Entry Agent (NDEA).
- Led six departments in Quality Assurance, revitalizing the Support Equipment Planned Maintenance System.
- Managed team of 50 personnel to process over 560 life-limited components.
- Oversaw the verification and accuracy of over 230 fighter jet engine logbooks.
- Directed the processing of 757 technical directives and maintained accountability for 2,684 engine transaction reports.
- Efficiently directed administrative support for 947 personnel command, overseeing 93 Sailors.
- Ensured proper placement and manpower requirements by facilitating 292 critical 'C' schools and Navy Enlisted Codes.
- Coordinated 149 Sea Operational Detachments for training cycles and detachments, while achieving a 99%.
- Orchestrated the professional development of 30 Chief Petty Officers by providing extensive instruction in critical areas, such as naval heritage and advanced senior enlisted policies.
- Actively involved in junior sailor development, co-chaired 14 Career Development Boards and 6 Sailor of the Quarter boards, instilling integrity, character, and improved professionalism in over 350 personnel across multiple pay grades.
NRS Bossier Leading Petty Officer (LPO)
Navy Recruiting District Houston
Houston, TX
03.2014 - 03.2017
- Managed a team of four Navy recruiters at NRS Bossier, leading to over a 200% enlistment rate, surpassing suggested quotas.
- Developed key strategies to recruit personnel excelling in technical, mental, and physical fitness for crucial roles.
- Successfully mentored more than 200 future sailors, enabling their promotion to the ranks of E2 and E3 before Recruit Training Command Great Lakes.
- Trained school counselors and recruiters to equip over 1,900 students with essential skills needed for future academic and military success.
- Enabled Navy Recruiting District Houston to consistently outperform national recruitment averages, achieving more than double the required quotas several times and earning 15 personal Gold Wreath Navy Recruitment Awards for exceptional production metrics.
- Managed the HR administrative duties of the accounting department, including new hire onboarding and orientation, transportation benefits, terminations, and personnel files, per federal and state laws.
- Led the annual performance review cycle, including the administration of three distinct evaluation tools, and served on the promotion review committee for four senior sailors.
- Responsible for interviewing, hiring, and assessing applicants.
- Managed employee investigations and resolved employee complaints in compliance with laws and regulations.
- Developed, led, and executed a recruitment plan to ensure all recruitment activities are consistent with the company’s mission, vision, values, and hiring goals.
- Established a rapport with the local community, hospitals, and schools, building brand awareness, and ensuring talent acquisition goals were met.
- Sourced candidates through a variety of recruitment channels (referrals, social media, recruiter job boards, etc.).
- Developed interview strategies and practices for hiring managers, understanding sales, needs, and what to provide candidates that are consistent with their needs.
- Collaborated with hiring managers and the team to understand current needs, as well as to forecast future hiring needs.
- Managed, negotiated, marketed, and worked with external vendors and resources to maximize efficiencies, to gain market visibility.
- Assessed labor markets to stay current on emerging platforms, trends, and products that may deliver more effective results.
Skills
- Customer Service
- Quality Control/ Assurance
- Event Planning
- Supply & Logistics
- Office Administration
- Training & Development
- Organization and Communication
- Data & Trend Analysis
- Financial Acumen
- Risk Mitigation
Certification
- Certified Department of the Navy Yellow Belt Certification
- Certified Department of the Navy Financial Specialist
- Certified Department of the Navy Command Pay & Personnel Administrator NEC-95AD
- Certified Department of the Navy Command Pay & Personnel Administrator NEC-A16A
- Certified Department of the Navy Casualty Assist Calls Office (CACO)
- Certified Department of Labor Computer Operator
- Certififed Department of Labor Computer-Peripheral-Equipment Operator
- Senior Enlisted Aviation Maintenance Aviation Management
Timeline
Flight Attendant
American Airlines
03.2021 - Current
Maintenance/ Material Control Leading Chief Petty Officer
Strike Fighter Squadron Two
01.2020 - 07.2020
Production Control Chief Petty Officer
Fleet Readiness Center Mid-Atlantic
03.2017 - 01.2020
NRS Bossier Leading Petty Officer (LPO)
Navy Recruiting District Houston
03.2014 - 03.2017
- Certified Department of the Navy Yellow Belt Certification
- Certified Department of the Navy Financial Specialist
- Certified Department of the Navy Command Pay & Personnel Administrator NEC-95AD
- Certified Department of the Navy Command Pay & Personnel Administrator NEC-A16A
- Certified Department of the Navy Casualty Assist Calls Office (CACO)
- Certified Department of Labor Computer Operator
- Certififed Department of Labor Computer-Peripheral-Equipment Operator
- Senior Enlisted Aviation Maintenance Aviation Management