Joshua Yaklovich
Muskego,Wisconsin
Overview
8
8
years of professional experience
Work History
Server
Texas Roadhouse
10.2022 - Current
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
General Merchandise, Inbound
Target
07.2020 - 08.2022
- Unloaded trucks, stocking and organizing isles keeping the store well-kept.
- Strengthened customer relationships by delivering consistent, high-quality service and support.
Service Support
Stonefire Pizza Co.
01.2018 - 06.2020
- Enhanced customer satisfaction by streamlining service support processes and implementing effective communication strategies.
- Developed and maintained strong relationships leading a team to deliver exceptional customer service support.
Soccer Referee
Wisconsin Soccer Referee Development Program
01.2016 - 01.2020
- Developed strong communication skills through regular interaction with players, coaches, assistant referees, fourth officials, and assessors during games.
- Stayed current with rule changes, interpretations, and points of emphasis by attending annual referee clinics and workshops to maintain certification.
Education
BBA - Finance (Emphasis On Financial Planning)
University of Wisconsin - Whitewater
Whitewater, WI 05.2001 -
Skills
- Communication Skills
- Sales Techniques
- Exceptional customer service
- Suggestive Selling
- Time management abilities
- Efficient in Excel and Powerpoint
Timeline
Server
Texas Roadhouse
10.2022 - Current
General Merchandise, Inbound
Target
07.2020 - 08.2022
Service Support
Stonefire Pizza Co.
01.2018 - 06.2020
Soccer Referee
Wisconsin Soccer Referee Development Program
01.2016 - 01.2020
BBA - Finance (Emphasis On Financial Planning)
University of Wisconsin - Whitewater
05.2001 -