Overview
Work History
Education
Skills
Timeline
Generic

Joshua Zielinski

Amherst,NY

Overview

23
23
years of professional experience

Work History

ACV Auctions
Buffalo
01.2019 - 07.2024
  • Handled arbitration claims within an internal unit of specialized adjusters
  • Coordinated claim review findings and determining appropriate payouts
  • (As of 6/2019) Trained incoming arbitration analysts on policies and procedures of the department and how arbitration impacts ACV as a company
  • (As of 8/2020) - Handled larger key accounts with a focused approach on quick response and payment for larger buyers on the auction platform

Sales & Leasing Consultant

West Herr Automotive Group (Toyota of Williamsville, Chevrolet of Williamsville, Jaguar of Buffalo)
Williamsville & Getzville
10.2009 - 12.2018
  • Assisted retail customers through the sales process
  • Followed up after sales to complete the delivery process and cultivate referral business and keep steady business flow in all seasons
  • Bought cars online at auction to help build dealership used vehicle inventory

Show Producer/ Promotions Assistant/ Remote Broadcast Engineer

Entercom Communications (WBEN 930 AM)
Amherst
09.2001 - 09.2015
  • Worked with talent to put interviews, sound bites, and music beds on-air programs
  • Set up remote radio broadcasts for on-air talent to be community active

Personal Lines - Auto Claim Handler

Travelers Insurance
Buffalo
02.2006 - 09.2009
  • Handled personal auto claims for accidents occurring anywhere in the United States
  • Contacted insured customers, auto body shops & other insurance companies to keep the claim process flowing smoothly
  • Issued timely payments, arranged for rental car needs during repairs, and followed up with all parties throughout the claims process

Education

Bachelor of Arts in Communications (Cum Laude) -

Niagara University
05.2001

Skills

  • Mediation Techniques
  • Teamwork and Collaboration
  • Multitasking
  • Analytical and Critical Thinking

Timeline

ACV Auctions
01.2019 - 07.2024

Sales & Leasing Consultant

West Herr Automotive Group (Toyota of Williamsville, Chevrolet of Williamsville, Jaguar of Buffalo)
10.2009 - 12.2018

Personal Lines - Auto Claim Handler

Travelers Insurance
02.2006 - 09.2009

Show Producer/ Promotions Assistant/ Remote Broadcast Engineer

Entercom Communications (WBEN 930 AM)
09.2001 - 09.2015

Bachelor of Arts in Communications (Cum Laude) -

Niagara University
Joshua Zielinski